Ginikachi Olamuyiwa

Empathetic and solutions-driven Customer Service Representative with a 95%+ satisfaction rating and experience supporting clients via phone, email, and chat. Skilled in using tools CRM like Zendesk, Tawk.to and Intercom to resolve complex issues efficiently. Experienced in handling high-level tasks such as email management, graphics design, document preparation, and CRM organization. Tech-savvy, highly organized, quick learner and committed to optimizing workflows for maximum efficiency.