Ginika Gbuchie

Ginika Gbuchie EXECUTIVE VIRTUAL ASSISTANT AND CUSTOMER SUPPORT Ginika's portfolio Page 1 of 8 Ginika Gbuchie A BIT ABOUT ME Ginika's portfolio Your go-to Virtual assistant and customer support guru with 5 years of experience in the field. I am dedicated to providing the highest level of service and support, and my goal is always to go above and beyond to ensure that my clients are happy and satisfied Page 2 of 8 Work Experience DATA MAPPING AND BUSINESS DEVELOPMENT Conduct accurate data analysis and mapping. Identified new business opportunities and built strategic partnerships to expand the company's client base. Collaborate with a cross-functional team to gather data requirements and establish data mapping strategies Ginika's portfolio CUSTOMER SERVICE MANAGER Handled customer interactions across multiple platforms Improved communication between customers and the company Successfully minimized customer complaints and loss of revenue to customer dissatisfaction by 87%. Reviewed Customer feedback and suggested ways to improve customer satisfaction. FINANCIAL SALES EXECUTIVE Bancassurance/Customer relationship management. Negotiation and assessment of financial plans concerning assurance and insurance policies. Sales manager for all types of insurance policy Data Entry in various platforms Page 3 of 8 Services I offer Administrative Support Customer Support Management(Email, Phone and Live chat) Data Entry Email and Calendar Management Web Research Meeting Scheduling Travel Itinerary Google Workspace Ginika's portfolio Page 4 of 8 Work Samples Ginika's portfolio Page 5 of 8 Work Samples Ginika's portfolio Page 6 of 8 Work Samples Ginika's portfolio Page 7 of 8 Let's Work Together Ginika's portfolio Page 8 of 8