Gillian Hernandez
ADMINISTRATIVE ASSISTANT
Contacts
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#146 SANTA LUCIA DRIVE, SAM BOUCAUD, Sam Boucaud, Santa Cruz
Skills
Appointment scheduling
Business Planning
Coordinating program activities
Database entry
External communications
Customer relations
Coordination
Critical thinking
About Me
Experienced Administrative Assistant with solid work ethic, a people person and possessing strong interpersonal skills. A team player who can work independently, confidently and values customer relationship. An innovator, creating recording systems from scratch and innovator of redundant systems.
Work Experience
Administration Assistant, Advanced Learning Academy, Maraval
Sep 2019 - Present
HIGHLIGHT
Create a new Record Management System for the School.
RESPONSIBILITIES
• Provided administrative support to the Director/Principal and teachers
• Supervision of students.
• Customer service to the general public.
• Incoming and outgoing calls
• Incoming and outgoing correspondences.
• Event planning
• Accident logs
• Minutes
• Scheduling of meetings
• Salaries
• Petty cash
• Invoices, receipts
• Data entry
• Bookkeeping
• Supervision and up keeping of school supplies
• Banking
• Upkeeping of the cafeteria
Programme Administrator – idea2innovation (i2i), Ministry of Planning & Sustainable Development Competitiveness and Innovation, Port of Spain
Jan 2015 - Apr 2015
HIGHTLIGHT
Working on an innovated project,
RESPONSIBILITIES
• Administrative support to the Council of Competitiveness (CCI) Business Unit Manager
• Customer service to the general public.
• Liaised with the Communications and Events Officer to ensure the smooth planning and execution of events being held.
• Managed i2i hotline
• Screening of applicants during the competitive phase.
• Assisting applicants both via telephone and face to face.
• Liaised with unsuccessful applicants via telephone or letter.
• Minutes
• Data entry
• Reconciliation statements.
• Progress reports on the successful applicants.
• Assist the panel of judges.
Case Manager/Programme Administrator, Heroes Foundation (Big Brother/Big Sister of T&T), Port of Spain
Jan 2005 - Dec 2008
HIGHLIGHT
Creation of Database for Human Resources particulars.
RESPONSIBILITIES
• Screening of adults/volunteers and children for the BBBSTT program
• Orientations/workshops/training
• Home visits
• Supervision of matches/relationships
• Event planning
• Organizing workshops and other training
• Data entry
• Incoming and outgoing correspondences, reports, memorandums, fax
• Filing
• Customer Service to the general public
• Telephone operating
Education
Typing Advanced, Computer Literacy, Word Processing, Text Production Skills, General Secretary Level 2, English for Office Skill, Business Communication, Paul's Secretarial College, Johnson's Institute and Tuition Centre
English Language, Mathematics, Principles of Business, Social Studies and Food and Nutrition, CXC
R E F E R E N C E S
Ms. Stephanie Liddelow
Advanced Learning Academy Head Teacher
Tele: -
Mr. Keiron Swift
Tele: 1 -
Mr. Sherwin Phillip
Manager/Director
Firehouse Construction Company Ltd.
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Mr. & Mrs. Andrew Listhrop
SACO (St. Augustine Chamber Orchestra)
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