Gilberto Villalobos

Gilberto Villalobos Gonzalez Guadalajara/Juarez, MX | - |- ________________________________________________________________________________________________________ Director of Operations | Business Unit Director | Plant Manager | Strategic Sourcing | Vendor Management +25 years in Operations Leadership roles within the Electronics, Automotive and Service industries in progressive and high-pressure areas of responsibilities. Ø Developing and leading teams that generate and deliver strong results Ø Successful in challenging start-ups, line/technology transfers, turn-arounds, expansions, and critical projects Ø Developed/upgraded and implemented processes and systems generating impressive improvements Ø Managing Contract Manufacturing relationships across regulated and high-mix environments for top customers, driving performance, cost savings, and quality compliance Ø Experienced in high volume, complex multi-segment, multi-customer operations Ø Expert in Lean Manufacturing, Just-In-Time (JIT), and World-Class Manufacturing practices, with a proven track record of leading successful Shingijutsu and Kaizen events, as well as driving best-in-class JIT implementations PROFESSIONAL EXPERIENCE FLEX Guadalajara, Mexico May 2024 – Apr 2025 Operations Director – (+50 IDL and +400 DL) reports Director of Operations for GSS Division (7 Communications Technology Repair and Service projects). The most complex and demanding projects in the site. Ø Responsible for Operations and Engineering (Repair Operation, Test Eng., Failure Analysis Eng., Process Eng. and Product Eng.) departments, managing 3 buildings with high technology networking devices repair and Failure Analysis for Cisco, Arista, Juniper, Oracle, ChargePoint, Nokia, Glowforge customers Ø Turned operation to profit, gaining customer confidence by accomplishing new requirements based on High MixLow Volume requirements, leading the operation to close SCAR and driving impressive improvements Ø Operations Management System standardized and implemented for all projects. Developed and implemented Operation Dashboards and Data Analytics solutions to improve performance and generate results. Created a operations oriented organization, formed a strong and oriented team, moved a repair operation to a World Class Operation FLEX Cd. Juarez, Mexico 2022 – Apr 2024 Business Units Director/Operations Director – (70 IDL and 425 DL) reports Director for Microsoft Repair Operation project. One of the most complex and demanding project in the site. Ø Full responsible for Surface and Game Consoles repair operation, improving Turn-Around-Time to 96%, Improvement of SUR% (Same Unit Repair) metric +98% Ø Responsibilities include Juarez Repair Operation and Distribution Center in El Paso, Tx., maintain 100% Quality, 6 NPI’s implemented on time, Leading Regional Kaizen event to improve efficiency, being the main contact with customer Ø P&L responsibility improving COP and defining-implementing controls for FOL and expenses, including Headcount, Scrap, Lost Material, etc. Ø Responsible for the entire project, having Operations and Engineering as direct reporting and Materials and Project Management as doted line reporting Genesis Industrial Group – Ciudad Juarez, Mexico. (start-up service industry) 2015 – 2022 Provided sorting, re-work, product certification, warehousing, and shipping for automotive customers. Operations Director/Plant Manager – (80-120) direct reports, 50,000 sq. ft. warehouse Ø Full responsible for a Quality Assurance, Materials Logistics and Warehousing services Ø Business startup and development, daily management of customer requirements, flexible demand and capacity, 100% On-Time Service, communication with critical customers, coordination and alignment with manufacturing sites Ø Sort and Rework, CSL1-CSL2, Process and Equipment audits and qualifications, excellent performance maintaining an environment where employees are engaged in our business with responsibility and professionalism, providing and guaranteeing 100% quality to our customers Gilberto Villalobos Gonzalez 2 of 3 Ø Provided expertise and organizational perspective to ensure consistent alignment to the company’s business plan, culture and core values Ø Influenced and built credibility and trust within our customers and collaborators FLEX, Headquarters – Singapore 1999 - 2014 Director Program Management, FLEX Ciudad Juarez, Mexico (2011 – 2014) (10) Program Managers direct reports, +150,000 sq. ft. assembly, mechanical, plastic molding, medical, repair and vertical integration operations. Ø In charge of Program Management department in a multi-customer, multi-segment site (Medical, Industrial, Consumer, Mobile, Lighting) Ø Responsibilities including P&L Management, FOL-Forecast and Budget Process, NPI’s, Quotation process, Customer communication, Customer Satisfaction, and Business Development Ø Increase revenue by awarding new businesses from $85M to $175M. Ø Improvement in Key Metric Indicators such as AR under 0.8% and Customer Satisfaction +4 out of 5, reaching high predictability in Sales revenue, Expenses vs Forecast and Profit Business Unit Director, Mobile Operation – FLEX Memphis TN. USA. (Feb 2011 – Nov 2011) (7) direct reports, (630) employees, (85) indirect, 40,000 sq. ft. PCC Operation (Product Configuration Center) for BlackBerry mobile phones Ø Responsible for entire operation, including P&L, FOL Process, Program Management, Manufacturing, Engineering, Quality, Materials and Logistics departments and main contact with the customer operation representatives. Ø Aggressive NPI and ramp up, achieving 100% of the orders during qualification and Customer requirements and 4.7 out of 5 Customer Satisfaction Metric Ø Formed a strong, fully committed, customer focused and successful team. Operations Director, Mobile Operation – FLEX Guadalajara, Mexico (2006 – 2011) (RIM/Blackberry - Mobile Phone Manufacturing Operation). 8 PCBA SMT double side lines, Assembly and Final Configuration Mobile Operation for RIM BlackBerry and other customers. (9) direct reports, (4,000) employees, 100,000 sq. ft. Revenue: $1.2B USD. Responsible for Manufacturing/Production, Engineering, Repair and Maintenance and dotted line Quality and Lean Management departments for SMT and Assembly. Ø Responsible for budget and production of 10M units produced per year Ø End-to-End Lean transformation and Continues improvement process Ø Short Life Cycle products with continuous and challenging New Products Introduction Ø Seasonal variability and big swings in volume within each quarter resulting in huge challenges to maintain excellent operational metrics Ø Successful NPI, ramp up and mass production requirements Ø Achieved 100% OTD and recognized by the customer as the Best Operation Manufacturing Manager, Systems Integration Operation – FLEX Guadalajara, Mexico (2004 – 2006) (Communications Equipment and Cabinets Systems Integration) (6) direct reports, (500) employees Ø Responsible for Manufacturing, Production, Industrial Engineering and Maintenance departments Ø Lean Manufacturing implementation for Systems Integration with very complex Test and Configuration processes Ø Successful project and product transference of High Complexity Manufacturing from Canada Operations & Manufacturing Manager, Mechanicals Division – FLEX Guadalajara, Mex (Dell Servers Enclosures - Hard Tooling and Nortel Cabinets - Soft Tooling fabrication) (7) direct reports, (1200) employees, 50,000 sq. ft. Ø In charge of Assembly, Painting, Soft Tooling and Maintenance Operations (2002 – 2004) Gilberto Villalobos Gonzalez 3 of 3 Ø Leading project reorganization, stabilization and achieving customer satisfaction in a very fast period Ø Successful Start Up of a new operation based on Soft Tooling and Integration Operation for Communication Cabinets Manufacturing Manager, XBOX Operation – FLEX Guadalajara, Mexico (2000 – 2002) (10) direct reports, (5000) employees, 100,000 sq. ft. Ø In charge of 6 double side SMT lines, Box Build, Diagnostic & Repair, and Maintenance departments Ø Successful project Start up for the most critical project at that moment. Achieving Ramp-up volumes and Mass Production requirements, quality requirements and Engineering Changes Ø VMI/SMI, Material Flow and Inventory controls implementations achieving +200 Inventory Turns Ø Exceeding manufacturing results, customer satisfaction, quality, and cost requirements Business Unit Manager, IBM FRU’s & Options – FLEX Guadalajara, Mexico (1999 – 2000) (10) direct reports, (180) employees, 60,000 sq. ft. Ø Responsible for the entire program including customer relationship (IBM Guadalajara), Planning, Purchasing, Warehousing, Production, Engineering, Quality, Distribution and Customer Service Ø Project performance highly superior to customer requirements (serviceability and quality) in manufacturing and distribution services. Full responsible for Project Financial results KODAK DE MÉXICO, Guadalajara, Mexico (+500 employees- (8) direct reports, (500) employees, 1500,000 sq. ft. Manager/Coordinator/Project Leader - Single Use Camera Recycling Project Ø Implemented/managed the Recycling Project, taking the operation from 0 to 120,000 cameras per day (75% of total volume), achieved savings for 50% of material cost representing over $50M per year Materials Flow Manager/Warehousing Manager - Single Use Cameras Division and Copier Remanufacturing Division Ø In charge of Materials Flow, Purchasing, Planning, Systems, Production Control and Warehousing Ø Responsible for JIT project, Kanban System, including the implementation and Continuous Improvement process in molding and assembly lines. Ø Implemented a process that achieved 4 hrs of Inventory in Kanban from Resin to Finish Goods and 2-3 days of purchased parts with Best-in-Class Material Ø Flow implementation in a High Volume, Low Mix operation. Played a leading role in achieving the Manufacturing Excellence Award. 1st time in Mexico and Latin America. COMPUBUR - UNISYS CORPORATION. Guadalajara, Mexico Senior Systems Analyst – ERP/Manufacturing Systems, Systems Development & Technical Support - BANCA PROMEX, Guadalajara, Mexico Sr. Systems Analyst – Developed, Supported and Improved performance in complex Bank systems - __________________________________________________________________________________________________ EDUCATION Instituto Tecnológico y de Estudios Superiores de Occidente (ITESO), Guadalajara, Jalisco, México. Licenciado en Administración Área Computación (Business Administration & Computer Systems- __________________________________________________________________________________________________ Legal name: Oscar Gilberto Villalobos González Languages: Spanish (native), English 90% Citizenship: Mexican, current passport Ability to relocate & travel References: Available