Gilberto Alvin Moran

GILBERTO ALVIN LAO MORAN 9 Hereford St., Rancho Estate 1, SSS Village, Marikina City, Philippines 1800 -- I specialize in sales and marketing and business development, client support, and administrative tasks. EXPERIENCE MARCH 2021 – APRIL 2021 ACCOUNT EXECUTIVE N.RICH - Managed client emails and chat - Book intro meetings - Account-Based Digital Marketing - Advertising Analytics - Client onboarding JUNE 2020 – MARCH 2021 ADMINISTRATIVE MANAGER ALL FILTERS LLC - Managed client emails and chat - Supplier/manufacturer relations - Google Suite and Freshdesk - Proofreading email templates - Market research for benchmarking JANUARY 2019 – DECEMBER 2020 CUSTOMER SERVICE REPRESENTATIVE ALORICA INC. - Live and real-time captioned calls - Created call reports - Created end-of-day reports AUGUST 2017 - MAY 2018 ADMINISTRATIVE ASSISTANT MAXIMUM 88 CORPORATION - Assistant to the Chief Marketing Officer - Managed client inquiries - Social Media Messaging - Email Marketing - Client onboarding and training FEBRUARY 2014 - JULY 2017 MARKETING MANAGER UNO PREMIER - Social media for marketing (organic) - Sales and promotion - Sales processes - Client onboarding and training JANURAY 2013 - FEBRUARY 2014 RETENTION SPECIALIST US AUTO PARTS NETWORK (PHILIPPINES) CORPORATION - Customer service tickets (email and chat) - Prospecting and email marketing JANUARY 2012 - JANUARY 2013 ACCOUNT MANAGER EUROBAHN MOTORS INC. - Automated systems - Data entry - Sales among client accounts - Client relationship - Business development MARCH 2010 - JANUARY 2012 INDEPENDENT DISTRIBUTOR UNLIMITED NETWORK OF OPPORTUNITY (UNO) INTERNATIONAL CORPORATION - Social media marketing (organic) - Client onboarding and training EDUCATION JULY 2005 TO OCTOBER 2010 COLLEGE UNDERGRADUATE IN INFORMATION TECHNOLOGY MAPUA INSTITUTE OF TECHNOLOGY – MAKATI JUNE 2001 TO MARCH 2005 HIGH SCHOOL INFANT JESUS ACADEMY MARIKINA – MARIKINA SKILLS • Computer literate (Microsoft Office and basic information technology). • Ability to work under pressure and minimal supervision. • Resourceful and works smart. • Sales and marketing. • Business development.