Gilbert Go

Gilbert Go

$7/hr
Customer Service, Appointment Setting, Sales Representative, Quality Assurance Analyst
Reply rate:
33.33%
Availability:
Full-time (40 hrs/wk)
Location:
Laguna, Calabarzon (Region Iv A), Philippines
Experience:
5 years
 GILBERT T. GO B7 L35 PH 1B Olivarez Homes, City of Biñan, Laguna-- To reach my goal of being useful and productive, and to outreach and render quality service to customers. WORK EXPERIENCES January 20, 2021 – June 26 , 2021 Shop Smart Autos Performance Manager December 24, 2019 – December 19, 2020 Secure BM Market Manager October 30, 2017– December 06, 2019 IQOR Sta. Rosa Sr. Agent / Quality Assurance Analyst Answers customer's with their billing inquiry / upselling As a Quality Analyst, we need to make sure that all agents are doing the right process in resolving customers concern. January 2016 – July 2017 Online Telemarketer Appointment Setter / Telemarketer August 2014 – December 2014 Concentrix, Nuvali, Sta. Rosa Answers telephone and assists customers in trouble shooting their android phone. February 2012 – January 2013 Sutherland Global Services, Carmona Consultant Answers telephone and assists customers with their subscription September 2008 – March 2009 Teletech, Sta. Rosa Laguna Customer Service Representative Answers telephone and assists customers with their mobile inquiry November 2006 – 2008 Enchanted Kingdom, Sta. Rosa Laguna Entertainer, Clown Host Group events, company anniversary, and birthday Party etc. One of the midway clown's Magic Show. April 2004 – May 2006 Fantasy World, Lemery Batangas Talent Coordinator Team leader In and out of country show for a week in Xiamen China. Fantasy World character As Mimyo D`mime w/ their comedy skit. Host in Fantasy worlds weekly entertaiment show. March 2002 – April 2004 Enchanted Kingdom, Sta. Rosa Laguna Entertainer, Jungle tribesman Meet and greet w/ the guests Tribal dance with sacred fire ritual (fire-eating and blowing). November 2000- February 2001 K.F.C, Pavilion Mall Binan Laguna Food attendant, Chicken fryer August 1997 – December  1997 McDonalds, Walter Mart Sta. Rosa Laguna Cashier, Food attendant SKILLS: Computer literate Dancing Fire-blowing and Fire eating Driving (4-wheel and 2-wheel) Juggling Face painting Hosting EDUCATIONAL ATTAINMENT: Elementary Rosario Elementary School – Rosario, Pasig, City, 1991 Highschool Perpetual Help College of Laguna – Biñan Laguna, 1995 College Perpetual Help College of Laguna - Biñan Laguna,- Bachelor of Science in Marine Transportation TRAININGS, SEMINAR AND CONVENTIONS ATTENDED LIFE-CHANGING LANGUAGE CENTER (LCLC)July 2019 - Present. PERSONAL BACKGROUND: Birthdate:January 10, 1979 Birthplace:Manila Sex: Male Religion:Roman Catholic Weight:125 lbs. Height:5’6” SSS No.:- Name of Father:Roberto C. Go       Occupation:Deceased Name of Mother:Ma. Elena Tecson GoOccupation:Housewife CHARACTER REFERENCE: Abigail Gorumba Quality Analyst Manager IQor Sta. Rosa Laguna Andrew Golipapa Quality Analyst Supervisor IQor Sta. Rosa Laguna
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