Gilbert De Guzman

GILBERT PANAG DE GUZMAN OBJECTIVES--Purok 6 Sagana, Santiago City PERSONAL DETAILS Age Date Of Birth Nationality : Height Weight Civil Status Religion 37 Years Old May 24, 1988 Filipino 173 centimeters 64 kilograms Single Christian Seeking aposition where I may use my dedicated experience and outstanding talent in achieving the company’s sales objectives. Strong persuasive skills together with the high energy levels and enthusiastic approach to customer and ensure the achievement of performance expectations, positive environment. EDUCATIONAL BACKGROUND Primary SY 1995 TO SY 2001 Sagana Elementary School Graduated: April 14,2001 Secondary SY 2001 to 2006 Santiago City National High School Graduated: April 09,2006 Tertiary Undergraduate Hospitality Management June 04,2006 to October 29,2006 Southern Isabela College of ARTS and Trades TRAINING RECORD Initial Fire Responder Training. Basic Food Hygiene Training. Customer Service Workshop. Environment Health and Safety Training. Basic computer course. SKILLS Computer Literate (MS office, Outlook, Excel, PowerPoint) Social media like Facebook and tiktok. Data entry,Transcriptionist and File management (Google Drive, Dropbox) Online research Appointment scheduling. WORK EXPERIENCE CitistoresIncorporated Centro Department Store Santiago City Sales Associate- Hawk Bags/Transgear Oct. 01, 2024 to Present Job Responsibilities: Performing of Guest, Greeting, understand the needs explain the attributes of product, sell the product and suggestive promotional by cross selling, thanks customer and ask to come back again. Achieve the monthly Target sales Set by Management Ensure the stocks availability and follow the standards in Merchandising displays Updates planogram during sales events to attract the customers Accurate monthly sales and Inventory report and submit in posted deadlines Assist the customer to the Cashiers to avoid shoplifting of items or possible lost CHARACTER REFERENCES Sir Abdul Jaseel Kandathil Retail Field Superintendent – Dubai 4 Telephone Number :- Mr Jomer Cabotaje Store Selling Supervisor Centro Department Store Santiago City ENOC RETAIL LLC-DUBAI, UNITED ARAB EMIRATES SALES ASSITANT Eppco Site 90 Employee number: 36593 JULY 08,2018 TO July 10, 2024 Greet the customer with the friendly smile, Serve the customer by helping to choose the product by suggestive selling and inform the promotional products. Answering customer’s questions and inquiries regarding products & Service and handle customer complaint provide appropriate solution. Customer orientation and ability to adapt\respond to different types of characters. Operate POS Machine Able to process cash & cards payment transaction of the customer Insuring to Merchandize and maintain the gondola Full Stocking shelves with Merchandise Responsible for handling suppliers in ordering the product according to the planogram and proper merchandising display. Responsible for handling cash in the cash register machine (POS) and accurate mode of payment of customer cash and card transaction in Verifone machine. Ask every time the Loyalty membership and encourage customer to avail. Placing orders and locating stock maintaining knowledge of current promotion and policies regarding payment, exchange and store security Setting and achieving personal goal and sales targets Supported & helped to the site manger regarding any kind of sales, product issue & daily their works Stock Management including rotation, recording stock figure, and requesting Provided training to new staffs, ensuring they were fully compliant with company policy & expected level of service I confirm that the information given in this form is true to do the best of my knowledge and belief. GILBERT PANAG DEGUZMAN APPLICANT