Gilbert Darang

GILBERT DARRIGUEZ DARANG 237 Purok 7, Rimando Road - Baguio City, Benguet, 2600 January 04, 1989-WORK EXPERIENCE CALL CENTER AGENT Cyber City Teleservices Bldg. 2528 Corporate Office, Cyber City IT Park, Clark Freeport Zone, Pampanga October 21, 2011 – March 21, 2012 CALL CENTER AGENT Cyber City Teleservices Bldg. 2528 Corporate Office, Cyber City IT Park, Clark Freeport Zone, Pampanga March 22, 2012 – September 21, 2012 CALL CENTER AGENT Expert Global Solutions (prev. NCO) Business Center 4 & 5, Phil Exel Business Park, M.A. Roxas Highway, Clark Special Economic Zone, Pampanga September 24, 2012 – June 24, 2013 CALL CENTER AGENT Sitel Philippines Corp Baguio City Economic Zone, Loakan Road, Peza Complex, Loakan, Baguio, Benguet June 26, 2013 – January 7, 2014 CALL CENTER AGENT Convergys Camp John Hay, Loakan Road, Baguio, Benguet January 21, 2014 – January 22, 2015 CALL CENTER AGENT (Now Team Manager) Intercontinental Hotels Group IHG Bldg, Camp John Hay, Loakan Road, Baguio, Benguet May 22, 2015 – March 16, 2019 Team Manager Intercontinental Hotels Group IHG Bldg, Camp John Hay, Loakan Road, Baguio, Benguet March 16, 2019 – present EDUCATIONAL BACKGROUND Tertiary Datamex Institute of Computer Technology – Baguio City (2006 – 2008) Diploma in Computer Software Technology 2 years Computer Programming Bonifacio Street, Baguio City Secondary Baguio City National High School – Doña Aurora Annex (2001 – 2006) Malvar Street, Aurora Hill, Baguio City, Benguet Elementary Doña Aurora Elementary School (1995 – 2001) Lopez Jaena Street, Aurora Hill, Baguio City CHARACTER REFERENCES Shayne Angeles-Regala Team Manager Loakan, Baguio City - Precious Bernal Team Manager Baguio City - Wendell Regala Operations Manager Baguio City - SPECIAL SKILLS ➢ Computer literate, can use and operate Microsoft Office Applications. ➢ Developing others through coaching, mentoring and follow through call barging.