Gift Okpara | Freelancer Resume

GIFT OKPARA Port Harcourt, Rivers state,Nigeria Professional Summary Gift is a remote administrative assistant with hands-on experience supporting cosmetics, health care systems and equipment services businesses. I am skilled in email and calendar management, customer support, data entry, and supplier coordination. Trained by ALX in virtual assistance and passionate about helping small brands stay organized and grow. I have strong communication skills and confidence with tools like Google Workspace and Canva. Core Skills ● Google Docs, Sheets & Calendar ● Canva (Basic Design & Formatting) ● Email & Calendar Management ● Customer Support & Client Follow-Up ● Data Entry & Basic Analysis ● Supplier Coordination & Order Processing ● WhatsApp Business Communication ● Microsoft Office ● Selar (Basic Use) ● Professional Written Communication Remote Administrative Assistant RDG Cosmetics – Remote | Sep 2024 – Present ● Managed Google Calendar appointments and ensured smooth scheduling of skincare consultations. ● Responded to daily customer emails regarding orders, product inquiries, and consultations using personalized templates. ● Coordinated with skincare suppliers to track product availability and order fulfillment. ● Used Canva to design simple promotional materials for campaigns and email marketing. ● Handled order processing and delivery updates using spreadsheets and WhatsApp Business. Virtual Assistant (Contract) Garr’s Integrated Services – Port Harcourt | 3-month contract ● Supported day-to-day operations of a metal scrap recycling and heavy equipment rental business. ● Created and maintained equipment tracking sheets using Google Sheets for bulldozers, cranes, and forklifts. ● Managed supplier communication and appointment scheduling for site equipment rentals. ● Helped organize internal task lists and vendor follow-ups using email and WhatsApp communication. Virtual Administrative Assistant (Mock Project) Glow & Clear Skincare (Portfolio Project) | 2025 ● Cleaned and analyzed customer sales and stock data in Google Sheets; created visual charts to show product demand trends. ● Categorized and color-coded inventory items for easier reporting. ● Designed sample reports and task summaries for brand owner decision-making. ● Prepared and formatted client product inquiry responses with strong customer service tone. Medical Virtual Assistant (Mock Project) Dr. Sanni’s Clinic (Portfolio Project) | 2025 ● Identified scheduling conflict between two patients and drafted professional rescheduling emails. ● Organized action-needed tables to summarize inbox priorities from 45+ mock emails. ● Triaged urgent requests and flagged them for same-day response using inbox simulation. ● Responded to mock client feedback complaints with empathy and clarity in a professional tone. Education & Certifications ● B.Sc. Medical Laboratory Science – Madonna University, Rivers State. Class of 2014 ● Virtual Assistant Training – ALX, 2024 ● Diploma in Customer Service – Alison, 2025 Workshops and certification ● Eucerin Skincare Workshop ● Salon Care Product Training ● Annual Beauty & Skincare Exhibition Lagos ● Influencer Meet & Greet (Various Brands)