Gift Mary Unigwe

Gift Mary Unigwe

$5/hr
Customer support manager/Virtual Assistant
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Kaduna, Nigeria, Kaduna, Nigeria
Experience:
2 years
UNIGWE GIFT MARY Mailing Address: 7, Narayi Road, Sabo, Kaduna, Nigeria Phone: - – E-Mail:-CAREER STATEMENT Dedicated and teachable individual adept in efficiently utilizing available resources in completing assigned tasks. Enjoys working on complex problems with an ability to leverage on collaboration to result in successful outcomes. Seeks an exciting opportunity and position in a mission driven organization where innovation, resilience and initiative are rewarded as well as an environment that supports learning, continuous personal and professional development. EDUCATION Nnamdi Azikiwe University, Awka ▪ BA (Ed.) in English – Second Class Lower Credit Honors 2018 RELEVANT CERTIFICATIONS AND TRAININGS Teachers Registration Council of Nigeria, Abuja,Nigeria ▪ Certificate of Registration Khemsafe Institute of Information Technology, Kaduna, Nigeria Diploma Certificate in Data Processing November 2018 September, 2013 ▪ EXPERIENCE Khemsafe Institute of Information Technology–Kaduna, Nigeria November 2019 – 2020 Sales Representative –NYSC ▪ Maintain positive, empathetic and professional attitude towards customers at all times. ▪ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; followed up to ensure resolution. ▪ Keep records of customer interactions, transactions and comments. ▪ Establish healthy relationship with customers for retention purposes. ▪ Serves customers by selling products and meeting customer needs. Nigerian Science and Technical College–Anambra, Nigeria May 2017 – August 2017 Class Teacher – Internship (Teaching Practice) ▪ Preparation of lesson notes appropriate for students. ▪ Evaluate students’ performance in class. ▪ Provided general administrative and clerical support including data entry, mailing and scanning. ▪ Maintained accurate record of student progress in class and on examination VOLUNTEER EXPERIENCE National Youth Service Corps (NYSC) – Servicom CDS Group Assisted in organizing Health sensitization program SKILLS AND INTERESTS ▪ ▪ ▪ ▪ ▪ Customer Service People Management Strong interpersonal and team building skills Intermediate proficiency in Microsoft Office Suites Negotiation skills REFEREE ▪ Available upon request November 2019
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