Gift Izegaegbe

GIFT IZEGAEGBE Administrative & Operations Officer Lagos, Nigeria Phone:- Email:-LinkedIn: https://www.linkedin.com/in/izegaegbe-gift- PROFESSIONAL SUMMARY Results-driven Administrative and Operations Officer with over 5 years of combined experience supporting daily business operations, administrative coordination, records management, and team supervision within SME and nonprofit environments. Proven ability to streamline processes, improve service delivery, maintain accurate documentation, and support revenue growth and cost control. Highly organized, detail-oriented, and skilled in multitasking in fastpaced environments. CORE SKILLS • • • • • • • • • • Administrative Operations & Office Management Operations Coordination & Process Improvement Records Management & Documentation Customer Service & Client Relations Team Coordination & Staff Supervision Scheduling, Reporting & Task Management Inventory, Supplier & Vendor Management Budget Tracking & Cost Control Microsoft Office (Word, Excel, PowerPoint) Professional Communication & Correspondence PROFESSIONAL EXPERIENCE Operations & Administrative Manager Mezz Rice Limited – Lagos | 2023 – Present • • Coordinated daily administrative and operational activities to ensure smooth business operations Supported over 35% annual revenue growth through improved operational efficiency and workflow optimization • • • • Maintained accurate records for inventory, suppliers, invoices, and financial transactions Streamlined internal processes, reducing operational costs by approximately 20% Supervised staff scheduling, task allocation, attendance, and performance tracking Prepared operational reports and provided administrative support to management Administrative Secretary / Marketing Support Officer Michael & Cecilia Ibru Foundation – Lagos | April 2021 – January 2023 • • • • • Managed administrative records, correspondence, filing systems, and documentation with high accuracy Coordinated inter-departmental communication to ensure smooth workflow and timely task execution Supported marketing campaigns and outreach activities, improving execution speed by approximately 25% Prepared reports, schedules, meeting minutes, and documentation for management review Assisted in planning and administrative support for organizational programs and events Account Supervisor (Remote) Social Media Management Firm | 2022 – 2023 • • • • Coordinated client accounts and handled administrative reporting and communication Tracked engagement metrics and prepared performance summaries for clients Supported content scheduling and publishing processes, contributing to over 40% engagement growth Ensured timely reporting and smooth coordination between content and operations teams EDUCATION B.Sc. Business Administration – National Open University of Nigeria (NOUN), 2025 CERTIFICATIONS Certificate in Copywriting ADDITIONAL INFORMATION Languages: English, Yoruba, Edo Nationality: Nigerian Referees: Available upon request