Gift Charles
Virtual Assistant--
OBJECTIVE
Dynamic and highly organized Virtual Assistant providing exceptional administrative support to clients across
various industries. Proficient in handling a wide range of tasks with efficiency and professionalism. Seeking to
leverage expertise to contribute to a forward-thinking organization's success..
EXPERIENCES
Big lake Candy Company. Ecommerce Virtual Assistant. MI USA (Remote)
January 2023-August 2024
● Manage product listings and creation, ensuring all product descriptions, images, and details are
optimized for SEO and conversions.
● Oversee stock management, updating inventory levels and ensuring products are accurately
tracked on Shopify.
● Conduct market research to identify trending products and work with vendors to expand product
offerings.
● Assist in the setup of Shopify websites, managing day-to-day store operations including order
processing and customer support.
● Coordinate with the marketing team to launch promotions and sales campaigns across social
media platforms and email marketing.
● Analyze Shopify store performance using built-in analytics tools, adjusting strategies to increase
traffic and sales.
● Handled customers review and enquiries.
Shane's Holiday Properties—- Co-host/Virtual Assistant
December 2021-August 2023 London UK (Remote)
● Managed guest communication, inquiries, and bookings to ensure a high level of guest
satisfaction.
● Coordinated cleaning and maintenance schedules to maintain property cleanliness and
functionality.
● Optimized property listings with compelling descriptions, attractive photos, and competitive
pricing.
● Handled check-ins and check-outs, providing guests with a seamless and welcoming experience.
● Implemented strategies to maximize property occupancy and revenue.
Code Reliable — RESEARCH AND DATA ENTRY (Remote) MS USA
March 2022- December 2023
● Collect detailed information on HVAC companies, including name, location, contact info, and
business ratings.
● Verify if companies have BBB accreditation and note any customer complaints or reviews.
● Manage large datasets, ensuring accurate data entry and maintenance of up-to-date records.
● Assist in generating reports based on collected data and market research findings.
● Collaborate with clients to meet their specific data needs and ensure timely delivery of results.
Digital Witch Support Community— VIRTUAL ASSISTANT Lagos, Nigeria (Remote)
Dec 2020- Feb 2022
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Managed calendars, scheduling meetings, and handling correspondence.
Assisted in the development and implementation of marketing campaigns, including content
creation, social media management, and email outreach.
Assisted in the organization of company events, including coordinating logistics, managing.
Compiled and analyzed data to generate reports and presentations for internal and external
stakeholders.
Contributed to process improvement initiatives by identifying inefficiencies and proposing
solutions to enhance workflow efficiency.
SKILLS
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Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Shopify Store Management.
CRM management (HubSpot, GHL, Sales force)
Experience in project management tools (e.g., Asana, Trello)
Familiarity with PMS, (Hostaway, hospitable)
Strong communication and interpersonal skills
Excellent time management and organizational abilities
Attention to detail and accuracy.
