Gift Idemudia

NAME: IDEMUDIA GIFT LOCATION [ NIGERIA] PROFESSIONAL SUMMARY Results-driven freelance professional providing reliable administrative and business support to individuals and small businesses. Experienced across virtual assistance, data entry, customer service, copywriting, and basic bookkeeping, with a strong focus on accuracy, communication, and meeting deadlines. Comfortable handling multiple tasks independently in remote environments, maintaining confidentiality, and adapting quickly to new tools, systems, and client required . SKILLS • Microsoft Word, Excel, PowerPoint • Google Docs, Sheets, Drive • Canva (basic designs & documents) • Email platforms (Gmail, Outlook) • Chat & Messaging Tools (Telegram, WhatsApp) • Basic Accounting Records & Spreadsheets WORK EXPERIENCE Virtual Assistant (Remote) Company Name: Independent Freelance Services — Lagos, Nigeria (Jan 2023 – Present) • Managed emails, messages, and customer inquiries with professionalism and clarity. • Performed data entry tasks including updating records, spreadsheets, and online forms. • Organized digital files and maintained accurate documentation. • Assisted clients with scheduling, follow-ups, and task coordination. • Maintained confidentiality and handled sensitive information responsibly. Customer Service Representative (Remote) Company Name: Online Retail Support Services — Abuja, Nigeria (Jun 2022 – Dec 2022) • Responded promptly to customer inquiries via email and chat platforms. • Resolved basic customer issues and escalated complex concerns appropriately. • Maintained polite, friendly, and professional communication at all times. • Logged customer interactions and recurring issues for tracking and improvement. Data Entry Clerk Company Name: Data Bridge Solutions (Contract) — Ibadan, Nigeria (Mar 2022 – May 2022) • Entered and verified data with high accuracy and attention to detail. • Converted handwritten and scanned documents into digital formats. • Reviewed data for errors and corrected inconsistencies. • Met strict deadlines while maintaining data quality. Copywriter & Content Writer Company Name: Freelance Content Services — Remote (2021 – 2022) • Wrote clear, engaging content for ads, emails, product descriptions, and online posts. • Proofread and edited content to ensure clarity, grammar, and tone accuracy. • Adapted writing style to suit different audiences and purposes. • Delivered work on time according to client requirements. Junior Bookkeeping Assistant Company Name: Local Small Business (Retail & Services) — Benin City, Nigeria (2021 – 2022) • Recorded daily income and expenses using spreadsheets. • Assisted with invoice creation and payment tracking. • Organized financial records and receipts. • Supported basic financial reporting and reconciliation tasks. Soft: Problem-solving, communication, time management, self-directed learning, ability to work with minimal supervision. Additional: Quick learner, dedication to tasks, attention to detail from scientific and clinical exposure. Education :Bachelor’s Degree in Business Management Science [Igbenidion University Okada], [Benin City, Nigeria ] [ Year : 2025] Additional Information Languages: [e.g., English (Fluent), French and Italian]Technical Proficiencies: Proficient in Microsoft products (Outlook, Word, Excel). Interests: Customer Service Improvements.