Gift Nwokoye
Summary
Virtual
Assistant/Customer
Support Agent
zations and startups. I have an advanced training in customer service and
Profile
Highly motivated, adaptable quick learner looking to broaden my skill and advance my knowledge. with over 5years of hands on expertise in assisting organiproblem solving and I am able to critically think and work quickly.
Education
Bachelor of Laws (LLB)
Phone:
-
Email:
-
Nationality:
To Nigeria
DOB:-
Gender:
Female
Key Skills
Analytical Skills
★★★★★
Adaptability
★★★★★
Oct 2018 – Nov 2023
National Open University Of Nigeria
Pre-degree School
Jul 2012 – Nov 2013
Ebonyi State University Abakaliki
CUSTOMER SUPPORT AND VIRTUAL ASSISTANT
Dec 2023 – Continue
Digital Witch Support Community
Experience
Luving Faith Church Ugboezeji
Aug 2021 – Feb 2023
Administrative Assistant
Managed schedules and ensured the efficient allocation of time for various tasks and responsibilities. Organized office space and created systems to streamline processes and
improve productivity. Prepared documents and ensured accuracy and completeness for
seamless communication and record keeping. Coordinated meetings, including scheduling, preparing agendas, and facilitating communication between attendees.
Writewell Professional Editing And Proofreading
Jan 2017 – Jan 2021
Company
Administrative Assistant
Attention to Detail
Organized files and documents for efficient retrieval and storage. Performed data entry
Communication Skills
dance and productivity. Updated spreadsheets with precision and attention to detail.
★★★★★
★★★★★
Customer Service
★★★★★
Project Management
★★★★★
tasks accurately and efficiently. Managed and prioritized emails to ensure timely and effective communication. Scheduled and coordinated meetings to ensure optimal atten-
Rejoice Dry-cleaning Services
Apr 2016 – Aug 2016
Sales Representative
Demonstrated in-depth product knowledge to effectively communicate features and
benefits to customers. Negotiated successfully with clients to achieve mutually beneficial
agreements. Built and maintained strong relationships with customers, resulting in high
levels of customer satisfaction and loyalty. Developed and implemented sales strategies
to increase revenue and achieve sales targets. Initiated cold calling campaigns to generate leads and expand client base.
Achievement
Ability To Automate Customer Relationship Management (CRM) Tools Like Hubspot, Zapier,
Intercom, Freshdesk,Zendesk Etc
Certified Virtual Assistant And Appointment Setter.
Certified In The Use Of Acuity, Bookify, Calendly, Clickup, Trello,Pickme, Asana,Timedoctor,
Nifty, Anydesk Etc
