GIFT
ASEKOMEH
CERTIFIED CUSTOMER SERVICE
ABOUT ME
CONTACT
PHONE
-
EMAIL-
SKILLS
Empathy and Understanding
Clear Communication Skills
Active listening
Attention to details
Timely Response
Proactivity and follow-through
Conflict resolution
Critical thinking
Decision making
Time management
Positive Attitude
Friendly Approach
LANGUAGE
English
EDUCATION
University of Ilorin
Bachelor of Arts
Energetic and empathetic Customer service Professional with
5+
years
of
experience
delivering
exceptional
supports,
resolving complex issues and building strong Relationships.
Skilled in active Listening, problem-solving, and effective
communication.
At Union Bank of Nigeria, helped to increase work efficiency
by 10% by implementing a new customer approach into the
workflow system.
WORK EXPERIENCE
Union Bank of Nigeria
Customer Service
2018 - 2021
Communication with customers at different levels
Handles customer complaint
Provide appropriate solutions
Provide timely Response
Collect maximum Feedbacks
Sales of company’s Product and services
Great Customer Relationship
Keep records of customer account and file documents
First Bank of Nigeria
Customer Service
2022
Answering questions about a company’s product and services.
Delivering Information about a company’s offering
Processing Orders and Transactions
Professional class in Customer services
Resolving Issues and troubleshooting technical problems
Providing Proactive customer outreach
ACHIEVEMENT AND AWARDS
Customer Service Certificate 2022
Customer Service In Problem Solving and Troubleshooting
Alx Certificate
