Gift Agbugba

Gift Agbugba

$10/hr
Project management, Operations Management and Customer Service
Reply rate:
100.0%
Availability:
Full-time (40 hrs/wk)
Location:
Lagos Island, Lagos, Nigeria
Experience:
2 years
About

I’m a Project Management graduate with solid experience across project coordination, operations management, business administration, customer service, and client relationship management. I help businesses organize their processes, manage their projects more effectively, and build strong connections with the people who matter; clients, teams, and partners.

My approach combines structure and adaptability. I’m skilled at creating systems that keep work flowing smoothly while still being flexible enough to handle change. I understand how to turn broad objectives into practical steps, manage timelines, and ensure that every part of a project moves in sync. I take pride in delivering work that’s not just completed, but completed with clarity, efficiency, and attention to detail.

Customer service and relationship management have also shaped my professional style. I listen carefully, communicate clearly, and stay consistent because I’ve learned that most problems in business can be solved with understanding, patience, and good communication. I aim to build long-term trust, not just finish one-off tasks, and I enjoy collaborating with people who value reliability and honest feedback.

I work well independently, but I also enjoy contributing to a team’s shared goals. I’m organized, proactive, and not afraid to ask the right questions when clarity is needed. I use tools and systems that improve coordination, documentation, and reporting, ensuring clients always know where things stand. My focus is on delivering results that make operations smoother, customers happier, and businesses stronger.

Key strengths include project planning and tracking, workflow optimization, operations support, and customer engagement. I’m also comfortable using digital tools to manage communication, data, and performance metrics, helping clients stay informed and in control of their projects.

At my core, I’m someone who enjoys bringing order to complexity, helping ideas grow into structured, achievable outcomes. I value professionalism, accountability, and growth, and I’m constantly learning better ways to serve clients and deliver meaningful results.

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