GIFT ADEYEMI
Woji, Rivers State port Harcourt Nigeria | --| LinkedIn
SUMMARY
I am a dedicated virtual assistant and customer care representative with a Bachelor of Science in Education. My
experience encompasses efficient administrative support, adept handling of customer inquiries, and proactive
problem-solving. I excel in communication, time management, and utilizing various digital tools to streamline tasks
and enhance customer satisfaction.
EDUCATION
University of Benin
Bsc. Ed BIOLOGY
June 2018 – March 2023
WORK EXPERIENCE
Virtual Assistant
June /2024 - Present
Golden Looks Hair –Delta-Nigeria
● Customer Service: Manage customer inquiries and resolve issues via email, chat, and phone, ensuring customer
satisfaction and retention.
● Order Processing: Manage order entries, track shipments, and ensure timely product delivery to customers. • .
Social Media Management: Create and schedule posts, respond to comments and messages, and engage with
over 5,000+ followers to promote products and brand awareness.
HEAD OF MANAGEMENT
August 2023 - June 2024
Golden Looks Hair
● Handled order entries, tracked shipments, and ensured timely delivery of products to customers.
I contributed to redesigning the store layout, customer service, record keeping of day-to-day sales, and staff
management. •
● I attended to over 50+ customers per day.
SCIENCE/HEALTH TEACHER
August 2023- June 2024
Urhoka Secondary School (NYSC)
● Engaged in a weekly wellness program with over 50+ senior secondary students to discuss topics such as
substance abuse, self-medication risks, personal health awareness, feminine health, etc.
● Collaborated with school counselors to implement school-wide mental and physical health programs to enhance
their performance and academic development.
VOLUNTEER ACTIVITIES
Co-Founder, Young and Yielded
September 2018 - Present
"Young and Yielded" is a non-profit organization empowering teenagers through mentorship, educational programs, and
community engagement. We foster personal growth, leadership skills, and resilience, helping teens navigate challenges
and achieve their full potential.
SKILLS
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Data Entry
Email Management
Internet Research
Expense Tracking
INTEREST
Reading
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Customer Care Service
Emotional intelligence
Problem-solving
Organizational Skill
Cooking
LANGUAGE
English- Fluent
CERTIFICATION
● ALX Africa - Executive Virtual Assistant
● University of Benin - Bsc.Ed- Biology
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Calendar Management
Creating Itinerary
Managing Up
Project Management
Networking
