Gifford Martinez

GIFFORD MARTINEZ ACCOUNT EXECUTIVE | VIRTUAL ASSISTANT Profile Results-driven professional with experience in customs compliance, medical records retrieval, Intake Specialist, and customer service. Adept at managing compliance (HIPAA, high-volume customs), data, and ensuring optimizing regulatory processes for efficiency. Strong background in client support, sales, and logistics, with a focus on accuracy and customer satisfaction. Contact Work Experience 2024 – 2025 Livingston International Release Customs Analyst Streamlined import processes, improving efficiency in clearance and delivery timelines. https://spflkoreansbhs.my.canva.site/portfo lio-website Davao City, Philiippines Manage website design, content, and SEO Marketing, Branding and Logo Design- Education Retrieved and managed confidential medical records to Handled client communications, building strong professional relationships. University of Mindanao Retrieved and verified HIPAA-compliant records, maintaining 2019 - 2024 Medical Records Retrieval Medical Records Specialist support legal cases. Bachelor of Engineering Expertise Morgan & Morgan PA, Douglas & London confidentiality and deadlines- SixEleven Global Services and Solutions Customer Sales Representative Managed inbound and outbound customer interactions, focusing on providing solutions and driving sales. Provided detailed product knowledge and promotions to Logistics Backoffice customers, leading to increased sales conversions. Copywriting 2019 CSR 2023 - Flatworld Solutions PH Account Executive Managed and maintained client data with a strong focus on accuracy, organization, and confidentiality. Served as the primary point of contact for client accounts, handling inquiries and maintaining strong client relationships Language English Filipino References Julia Semilla Griffin Svedra Phone: Phone: Email : Email : Wardiere Inc. / CEO Wardiere Inc. / CEO