Gielyn Salmani

Core Competencies

• Administrative and Clerical Support
• Data Entry and Database Management
• Document Formatting and Proofreading
• Email and Calendar Management
• Virtual Assistance and Task Coordination
• Customer Service and Client Communication
• Social Media and Basic Editing
• Attention to Detail & Accuracy
• Strong Numerical and Analytical Ability
• Time Management & Prioritization
• Confidentiality and Data Integrity
• Communication with Vendors and Clients
• Problem-Solving & Dispute Resolution
• Team Collaboration with Finance, Procurement, and Sales Departments
• Organizational Skills
• Deadline-Driven and Process-Oriented
• Research and Information Management
• Microsoft Office (Word, Excel, PowerPoint) & Google Workspace
• Project Organization and Time Management
• Report Writing and File Maintenance
• Adaptability and Remote Collaboration
• Statement of Accounts (SOA) Management
• Invoice Verification and Billing Accuracy
• Reports and Collection Tracking

Technical

Office & Productivity Tools: Microsoft Office (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Slides, Drive, Calendar)

Design & Content Tools: Canva, Adobe Photoshop (basic), Google Sites

Data & File Management: Excel formulas, data cleaning, PDF editing, cloud storage organization

Communication Tools: Gmail, Outlook, ChatGPT, Grammarly, scheduling and automation tools

Language: English & Filipino

Office Staff/ Administrative Assistant                                                                  

• Prepared and processed essential travel documentation for passengers and boat operators, ensuring compliance with tourism and maritime regulations
• Coordinated daily inland and island-hopping tours, optimizing scheduling and resources to serve an average of 100-150 guests per week
• Arranged van transfers and transportation logistics for tourists, enhancing guest satisfaction and streamlining travel experiences
• Designed and produced marketing materials including brochures, flyers, and digital assets, resulting in a increase in tourist inquiries
• Created and laid out promotional materials and calling cards for office branding, improving visual identity and outreach
• Proofread, edited, and revised Memoranda of Agreement (MOAs) with partner agencies, ensuring legal accuracy and alignment with organizational standards
• Installed and configured software across office systems, maintaining updated and secure operational environments
• Collaborated with tourism stakeholders and internal teams to execute guest services, contributing to a positive feedback rating from visitors
• Maintained organized digital and physical filing systems for all travel documentation, increasing administrative efficiency and retrieval time
• Managed and maintained agencies’ Statements of Accounts (SOAs), ensuring accuracy and timely reconciliation of balances
• Monitored and followed up on outstanding receivables, coordinating with agencies and clients to resolve discrepancies
• Prepared and issued invoices, debit/credit memos, and monthly account summaries
• Processed payments and receipts, updated transaction records, and supported financial reporting requirements

Administrative/ Operations Officer                                                                        

• Prepared official documents, internal memos, and formal communications to support administrative operations and maintain regulatory compliance
• Coordinated and ensured the timely execution of all organizational activities, matching personnel strengths with task requirements for optimal results activities
• Tracked incoming and outgoing correspondence, including letters and reports, using a structured filing and tracking system maintaining accurate records and deadlines
• Designed and authored Course Syllabi for training programs, aligning content with learning objectives and organizational goals—used as the standard framework across all training sessions
• Authored the organization's official By-Laws, establishing the legal foundation and structural governance—recognized as a key document adopted by leadership and partner agencies.
• Facilitated internal planning and reporting processes, contributing to the successful implementation of quarterly and annual plans.
• Supported team leaders and executive staff in documentation, meeting preparations, and post-activity reporting, streamlining administrative efficiency