I have a well-rounded background in operations, marketing, sales, aftersales support, and general administrative functions, contributing to the overall efficiency and customer satisfaction of the business. My responsibilities have included:
- Operations: Coordinating day-to-day activities to ensure smooth workflow and process optimization across departments.
- Marketing: Assisting with campaign planning, content creation, and promotional strategies to increase brand visibility and engagement.
- Sales: Supporting the sales team with lead generation, customer communication, and CRM management, contributing to revenue growth.
- Aftersales: Providing follow-up support to client's post-purchase, handling inquiries, service issues, and ensuring high customer satisfaction.
- Administrative Work: Managing documentation, scheduling, and internal communications to support executive and team productivity.
This diverse experience has equipped me with strong organizational, communication, and problem-solving skills, making me adaptable across various business functions.