GIAN CARLA ARCEO
GENERAL VIRTUAL ASSISTANT
Gmail:-Skype: GianCarla
SUMMARY
A highly motivated, detail oriented Virtual Assistant and customer service advocate with experience providing
exceptional support and ensuring projects are completed on time and with extreme confidentiality. Well organized with
extensive knowledge of providing administrative assistance online, scheduling tasks, file and document management.
Dedicated to providing a highly effective work environment.
CORES EXPERTISE
Administrative Task
Email Management
Basic Wordpress
Calendar
Management
Travel
Management
Graphic Design
Project
Management
Online Research
SKILLS
Detailed
Oriented
Multi-Tasking
Self Motivated
Costumer
Service
Problem solver
Well Organized
Passionate
WORK EXPIRIENCE
D’ FRADA Allied Services Inc.
Ninoy Aquino Ave. Pasay City
Terminal 3 (Cashier)
October 2015 - December 2017
Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.
Balances cash drawer by counting cash at beginning and end of work shift.
Provides pricing information by answering questions.
Maintains checkout operations by following policies and procedures and reporting needed changes.
Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
Contributes to team effort by accomplishing related results as needed.
GUMBO A Taste of New Orleans
SM Mall of Asia, Pasay City
February 2014- August 2015
Prepare restaurant tables with special attention to sanitation and order
Attend to customers upon entrance
Present restaurant menus and help customers select food/beverages
Take and serve orders
Answer questions or make recommendations for complementary products
Collaborate with other restaurant servers and kitchen/bar staff
Deal with complaints or problems with a positive attitude
Issue bills and accept payment
EDUCATION
LYCEUM OF THE PHILIPPINES
UNIVERSITY
INTRAMUROS, MANILA
BACHELOR OF SCIENCE IN
HOTEL AND RESTAURANT
MANAGEMENT WITH
SPECIALIZATION IN CRUISE LINE
2007 - 2011
CERTIFICATION/TRAINING
Certificate of completion General Virtual Assistant
Course 2022
Certificate of completion Social Media
Management 2022
Certificate of completion Basic Word Press 2022
