Getahun Shibesh Tekka

I am a dedicated and results-driven remote customer support, sales, and administrative service provider with over three years of hands-on experience in the airline, sales, and service industries. Throughout my career, I have developed strong customer-facing and operational skills that allow me to deliver reliable, efficient, and high-quality remote support to businesses of all sizes. My background includes airline operations, ticketing, reservations, client coordination, sales operations, and customer service, which has helped me build a strong understanding of how to communicate clearly, solve problems quickly, and ensure customers receive the best experience.

As a remote freelancer, I specialize in handling customer inquiries, managing emails, resolving issues, following up with leads, and supporting businesses with general administrative tasks. I am skilled at using CRM systems, managing data entry, organizing schedules, and keeping accurate records. My experience in both sales and operations enables me to adapt easily to different tasks, understand business needs, and support clients in achieving smooth daily operations. I consistently provide professional communication, timely responses, and organized workflow management that help my clients stay focused on their goals.

In addition to customer support and sales tasks, I assist with travel coordination, booking arrangements, research, documentation, and preparing reports when needed. I am comfortable handling multiple responsibilities at once and I always aim to deliver work that meets high standards. My approach is simple: understand the client’s expectations, communicate clearly, and deliver dependable results.

I am committed to offering remote services that add value and reduce workload for busy professionals, business owners, and growing companies. Whether a client needs help managing their inbox, organizing appointments, providing customer support, or following up with leads, I provide support that is accurate, efficient, and aligned with their business goals. My work ethic is based on responsibility, confidentiality, and consistent performance.

I am always open to learning new tools and adapting to new systems to better serve my clients. With strong attention to detail, excellent communication skills, and proven experience in customer service and sales, I am fully prepared to support clients remotely and contribute positively to their workflow. I am excited to work with businesses that need reliable and professional remote assistance to improve their operations, enhance customer satisfaction, and achieve better productivity.