Gessa Marie Condiño

RECENT EXPERIENCE AMAZON ACCOUNT SPECIALIST TINA DAVIES PROFESSIONAL | MARCH 2022 - PRESENT GESSA CONDIÑO AMAZON ACCOUNT SPECIALIST Maintain account's health on top, ensuring everything is Amazon compliant both in US, UK, and EU marketplaces Handles the reconciliation of missing units in every FBA Shipment Contact seller support via email and phone to help sort out problems related to the account and inventory Keep all listings active especially the FBA; monitor hijackers, and other related inventory problems AMAZON OPERATIONS MANAGER | EXECUTIVE ASSISTANT ARES PROJECTS | JULY 2021 - FEBRUARY 21, 2022 Prospect Potential Brands and contact brands for proposal Provides support to the rest of the team Amazon Accounts Manager | Product Listing (flat-file), Storefront creation, Setting up A+ content, FBA CONTACT management, Feedback Removal, Shipment Creation, Troubleshooting compliance, listings, account issues, Set Up Promotions, etc. - Liaise directly with clients. - Provides direct assistance to the founders of the agency WWW.GESSACONDINO.COM LINKEDIN UPWORK AMAZON ACCOUNT MANAGER | MARKETING VA JJ MARKETING, INC. | APR 2017 - PRESENT Maintains the listings and keeps track of every product's progress. Make sure everything is in compliance with Amazon's TOS. PROFILE Create marketing solutions for newly uploaded products, and maintain the account health. Provides customer support in all channels, especially on Experienced Virtual Assistant Amazon. Getting rid of negative feedback and attacks seeking for a long term from competitors (hijackers). position where I can expand Manages the client's website by keeping the inventory my knowledge and be able to up-to-date, category updating, website look, and others. acquire career growth. SKILLS AMAZON OPERATIONS SUPPORT PART-TIME MRX SERVICES | AUGUST 2017 - PRESENT Handles the emails coming from Amazon, Etsy, eBay, and SEO, Link Building FB ensuring all the inquiries and other concerns are Website and Blog Setting Up answered. and Managing Maintaining Amazon Account Health active, Getting rid of Email Marketing negative feedback against Amazon's TOS, kick hijackers, SocMed Managing and contacting seller support for any troubleshooting Web Content Development | requires assistance from the platform. Shopify and WordPress Maintains the client's stores (Amazon, FB Shop, Shopify, Copywriting | Ghostwriting Etsy, and eBay) ensuring all the listings, shipment Project Management process, and others are up-to-date. eCommerce | Amazon US and UK, Etsy, eBay, Shopify, FB/IG Shop, WooCommerce Customer Support Photo and Video Editing Admin Skills EDUCATION BACHELOR OF SECONDARY EDUCATION, ENGLISH UNIVERSITY OF THE VISAYAS, MANDAUE | 2020