Gershon T. Cadimas, Jr.

I am an enthusiastic, reliable and hardworking individual who has over 11 years of experience giving professional, efficient and high-quality service to various call center companies. I worked for Microsoft, HP, and Dell as a Data/Reporting Analyst, Operations/Team Manager, and Technical subject matter expert. I'm very proficient in spreadsheets, excel, google sheets and the likes. I also create reports and business review decks for the client and operational purposes. I am skilled in communicating with clients over phone and email. I have experience with live chat support and Zendesk/Live agent and am eager to learn to use any tools that get the job done well.

I have an experience as an Executive VA for a construction firm. As a VA, I function as a Work order coordinator, Data Analyst, Reporting Analyst, manage calendars, respond to emails promptly, schedule appointments and the likes.

I have also worked for 2 ecommerce companies which specializes in pet products/services company and a clothing line.

I am well versed in the English language and a workhorse in terms of customer satisfaction, leadership, and discipline. I am self-reliant, very keen to details, a great team player and can easily find ways to motivate myself and co-workers.