Gerose L. Dela Luna

GEROSE L. DELA LUNA https://www.linkedin.om/in/gerose-layog-dela-luna-2a- https://drive.google.com/file/d/1zCuvJRNDbra1yekc9KbhRRSnE4JEWvpk/view?usp=drive_link PROFESSIONAL SUMMARY Highly organised, detail- oriented, and proficient in Google Workspace, MS Office, Excel, Canva, and AI Tools, including ChatGPT and Gemini. Looking for a Virtual Assistant who is also an expert in Documentation, Scheduling, Inventory, and Report Making, and can help busy entrepreneurs with administrative tasks, calendar management, and digital communications. Known for fast learning, proactive communication, and thriving in remote work environments. Completed General VA Training and Amazon Training Program, added skills in Graphic Design and Editing KEY SKILLS Data Entry | Document Control | Inventory Management | Report Preparation Google Workspace (Docs, Sheets, Slides, Drive) | Canva | ChatGPT/AI Tools | Scheduling/Calendar Management | Email Correspondence | Zoom/Google Meet | Time Management | Attention to Detail PROFESSIONAL EXPERIENCE Branch Admin Cashier Sto. Nino De Cebu Finance Corporation / Skygo Marketing Corporation |- ●​ Accurately handled daily cash and non-cash transactions, including payments, deposits, and withdrawals. Maintained precise records of all financial activities in the ERP and Power BI Systems and ensured strict adherence to company policies. Performed daily cash count and reconciliation, ensuring all transactions balanced at the end of each day. W ●​ Prepared and submitted daily, weekly, and monthly collection reports, sales summaries, and deposit slips. Managed and organised all financial documents, receipts, and invoices for audit readiness, identified and reconciled discrepancies in financial records, ensuring data accuracy and integrity. ●​ Provided excellent customer service, addressing inquiries and resolving transaction-related issues promptly and courteously. Communicated effectively with clients regarding payment status, balances, and company policies. ●​ Ensured the security of all cash and financial documents within the branch. Adhered strictly to banking and company compliance regulations and procedures to prevent fraud and errors. E-commerce Shopify Dropshipping Specialist KlosetKrafts Inc. / Mikell Collins | 2023 ●​ Conduct market research to identify trending and profitable products suitable for dropshipping. ●​ Uploading Products ●​ Product Research / Sourcing ●​ Product Listing ●​ Manage Shopify Store Hotel Engineering Coordinator Prime power Manpower Agency/ Alta Vista De Boracay-(DMCI-PDI) |- ●​ Ensuring calls from any Department that has been automatically recorded in the logbook once work is completed (including time and person in charge must be recorded to avoid complaints) ●​ Monitored and managed engineering material inventory, ensuring adequate stock levels for ongoing projects. ●​ Coordinates with the Finance Department for procurement of materials and equipment, including tracking orders and deliveries. ●​ Prepared regular progress reports, summaries, and presentations ●​ Ensured all project records were accurately filed and easily accessible. ●​ Provided comprehensive administrative support to the engineering department, including correspondence, data entry, and file management. ●​ Assisted in preparing budgets and monitoring project costs for renovations of hotel rooms. TECH PROFICIENCY AI Tools: ChatGPT, Grammarly, Canva AI, Gemini Productivity and Admin: Google Workspace (Docs, Sheets, Slides, Drive) Communication: Zoom, Google Meet, Loom, Discord Project Management:, ERP, Power BI System, Asana Design/Social Media: Canva, CapCut, Meta Business Suite, TikTok, Instagram EDUCATION Bachelor of Science in Office Administration Major in Computer Education Garcia College of Technology | Aklan, Philippines | 2016 CERTIFICATIONS •​ Plaque of Appreciation-Loyalty and Valuable Contribution in the Company for 5 years - 2023 •​ •​ General Virtual Assistance Training - Dhamielyn Sarno/ Coach PROVAPH Co-Founder- 2023 Amazon Training Program- Amazon VA In-Depth Training Online Course - 2023 REMOTE WORK READINESS Internet: Kalibo Cable Television Networks Inc. 100Mbps Equipment: CPU / Processor AMD Ryzen 5 5600G with Radeon Graphics, 16.0 GB Installed Ram | Noise-cancelling headset | 2K Full HD webcam] Availability: Open for Part Time and Full Time | Available for US/UK/AU time zones LANGUAGES English: Proficient Filipino: [Native / Fluent]