Gerome Padilla

I worked in call center companies for more than 6 years. I have a good mix of experience from being an Accounting Staff, Customer Service, Technical Support, Sales, Property Management, Appointment Setter, Real Estate, Social Media, Acquisitions Specialist, Web Development, SEO, Graphic Designer, and overall Digital Marketing!

Digital Marketing Specialist | Infinity Global Partners, Inc. and The Coaching Directory

• Web development

• Funnel/Landing Page Builder

• Social Media Manager

• SEO Specialist

• Email Marketing

• SEO Article Writer

• Lead Generation

• FB and Google Ads Manager

• CRM Expert and Automation

Executive Assistant| No Limit Investments, Inc.

Feb – October 2021

• Email & Calendar Management

• Handle Inbound & Outbound Calls

• Handle all Administrative Tasks

• Website Development

• Social Media Management

• Create Surveys, Funnels, and Forms

• Database Management

• Graphic Design

• Video Editing

• SEO

• Acquisition Specialist

• Build a list of possible buyers and sellers

• Work with local agents to get expired listings or possible off-market deals

Tools Used: PipelinePRO CRM, Rehab Valuator, G-suites, Zoom, Chicago Deal Vault, Auto Pilot, Bold Wealth, Dotloop, Host Mantis, Real Estate Wealth Network, KV Core, WordPress, google voice, and Canva.

Real Estate VA | Brivity VA

June – January 2021

• Handle all inbound and outbound calls

• Transaction and Listing Coordination

• Social Media Management/Advertising

• Database Management

• Pre-qualify and Nurture leads -

• Graphic Design and Video Editing

Tools used: Brivity CRM, Zillow, Homes.com, Realtor.com, Clear Capital, Google voice, Canva and Adobe Premier

Leasing Associate |All Inclusive Realty Group

January 26, 2020 – March 25, 2020

• Process applications to our rental properties

• Answer inbound calls and manage emails

• Assist Property Manager

• Handle payments, appointments, lease & lease renewal, and Maintenance Coordination.

Tools used: PropertyWare, Microsoft teams, Docusign, and G-suite

Appointment Setter |PREMIER METRO REALTY CORP.

November 2019 – January 15, 2020

• Calling homeowners to offer refinancing in their homes.

Tools used: Ricochet and G-suite

Virtual Assistant |YESVIRTUALPH

July 2018 – October 2019

- Applications Processor

· Processing applications from prospects that would like to rent a property

· Handling emails from clients and prospects

- Leasing Agent

· Answer inbound calls from inquiries of our properties

· Manage emails from clients and prospects

Tools: Suites, Ring Central, 3cx dialer, PropertyWare, Buildium, Rent Manager, Appfolio, and Recently.

Publishing and Marketing Consultant | Stryx Tech. Corp.

February 2018 – July 2018

· Generating sales leads that develop into new customers

· Upselling other publishing/marketing services

Tools: Company tools. CRM and dialer.

Customer Service/Technical Representative | Convergys

December 2015 – January 2018

· Managing incoming calls and customer service inquiries

· Generating sales leads that develop into new customers and upselling phone, cable, and internet services

· Explain billing inquires

· Basic troubleshooting for phone, cable, and internet

· Advance technical support for internet and email issues

Tools: Company tools. CRM and dialer.

Accounting Staff | Rockwoodtech Corp.

May 2015 – December 2015

· Maintain financial reports, records, and general ledgers

· Process payroll and perform general bookkeeping

· Responsible for the company’s billing activities

Tools: Microsoft Office Tools