GERLISA DAVID
Virtual Assistant • Customer Service Support • Data Encoder
CONTACT
Mobile No. (-
Skype
@Gerlisa David
Instagram
@gerlidavid
Twitter
@DavidGerlisa
Linkedin
@gerlisa-david
OBJECTIVE
To enhance knowledge and
gain work experience by
WORK EXPERIENCE
Sitel Philippines
July 2013-Present
Position: Administrator/Email Support
(SPARKNZ Back Office)
Handles a group of agents and making sure that
we provide guidance to beat learned helplessness.
Managed customer’s query and complaints via
email and provides accurate information and
resolution in a timely manner.
seeking a position that requires
highly motivated and talented
representatives.
To work for a position that will
John Ernest Connecting Continents Inc.
April 2011-April 2013
Outbound Sales Agent / Account Executive
help me develop and enhance
my skills and capabilities
EDUCATION
SKILLS
Photoshop
11%
Eulogio “Amang” Rodriguez Institute of Science
and Technologies
MS Office
22%
Bachelor of Science in Computer Science
-)
Typing Speed
16%
Secondary Commonwealth High School
Wordpress
18%
English
20%
Research
13%
(2003 – 2007)
Elementary Commonwealth Elementary School
-)
