GERI KOLCZASKI
PERU, IL 61354 |- |-
PROFESSIONAL SUMMARY
Dynamic and multifaceted Administrative Specialist and Para-Professional with 20+ years of leadership experience in operations
management, client engagement, and team development. Analytical and creative problem-solver with exceptional organizational
skills and an ability to effectively prioritize competing demands. A relationship-focused leader with excellent written, verbal, and
interpersonal communication skills. Self-motivated and capable of working autonomously from a home office environment.
CORE COMPETENCIES
Marketing | Education | Training & Development | Strategic Planning | Project Management | Data Entry & Analysis
Database Management | Attention to Detail | Social Media Management | Customer Relations | Relationship Development
Technical Expertise | Microsoft Office Suite | Word | Excel | Outlook | PowerPoint | Windows | MacOS | iOS
EDUCATION
Master of Science: Legal Studies (Summa Cum Laude)
Kaplan University
· Minor: Marketing
CERTIFICATIONS
Social Media Law Certification | Purdue University Global | June 2022
Social Media Strategy Training Certification | HubSpot Academy | June 2022
Digital Marketing Certification | HubSpot Academy | June 2022
Certified Merchandiser | TNG | 2015
PROFESSIONAL EXPERIENCE
Visual Merchandiser
2015 - 2020
TNG
· Executed organizational initiatives to restructure stockroom distribution methods for books and magazines; resulted in a 1-hour
reduction in product placement time and streamlined operations for employees
· Interfaced with diverse groups of store managers, executives, and key stakeholders to develop customized visual marketing
strategies and provide education on industry best practices
· Educated customers on available products, promotions, and services; ascertained the unique needs of each customer to make
individualized recommendations
· Developed aesthetically appealing displays and plan-o-grams for big-box stores and small independent retailers; clients included
Walmart, CVS, Walgreens, Menards, Target, and The Home Depot
Caregiver
2007 - 2015
Home Health Care
· Managed a caseload of 20 home healthcare clients; provided assistance with cooking, cleaning, transportation, basic hygiene,
and activities of daily living to improve autonomy and satisfaction with services
· Fostered relationships and built a rapport with each client to improve compliance with individual healthcare plans
Manager
1990 - 2007
Quick Wash Laundromat
· Increased sales by $100K in less than 1 year by procuring and advertising new products and services; increased existing client
retention and enhanced new customer visits through effective digital and print marketing campaigns
· Built a high-performing team of employees by recruiting, hiring, interviewing, onboarding, and training qualified staff
· Supervised daily operations, evaluated staff performance, and implemented initiatives to drive productivity and team
performance
· Managed all back-of-house operations and financial responsibilities, including bookkeeping and cash reconciliation
· Oversaw vendor management, partnering with external providers to complete maintenance on building and equipment issues
