Gerephil Molina

GEREPHIL R. MOLINA 550 A. P-del Rosario Extension, Cebu City 6000 Contact#- Email Address:-OBJECTIVE: Seeking for a position preferably in Trust and Safety Specialist where I can maximize my years of experience as content moderator, software testing, and project management. SUMMARY OF QUALIFICATION: I’m a professional Trust and safety specialist with 8+ years of experience where I’ve learned to work at my utmost capacity, with minimal supervision. I can easily get along well with others, hardworking, independent, and willing to be trained and take the task responsively. WORKING EXPERIENCE: Campaign Email Specialist Alpha Link Trading Ltd April 2023 - January 6 2025 ⦁ Setting up daily email campaigns in the ESP. ⦁ Scheduling the emails to be sent out at specific times of the day. ⦁ Following specific instructions and ensuring that all details are correct. ⦁ Double-Checking all work to ensure accuracy. ⦁ Report defects and work closely with other team mates to get them fixed Trust and Safety Specialist (SME1) Yubo July 16, 2019 - March 6, 2023 ⦁ Trust and Safety Specialist ( SME1 ) ⦁ Identity Specialists that process In-App verification ⦁ Report defects and work closely with other teammates to get them fixed ⦁ Review escalated and user-reported content for compliance with policy guidelines ⦁ Investigated live, AI-detected, and user-reported content for possible threats and banned users for violations against the set guidelines. ⦁ Reviewed and removed sensitive and harmful content (Nudity, Prostitution, Propositioning, Scamming, • •Harassment, Bullying) ⦁ Handled necessary escalations to the Legal and Policy teams (Grooming, CSAM, Self-harm, Suicide, Doxing, Blackmailing) ⦁ Collaborated with the team to improve investigation and detection processes, tools, guidelines, policy gaps, grey lines, and policy-based clarifications. ⦁ Keeping up with the internet trends and topics to be in sync with the Gen Z culture. Software Tester II EBlock Tower 1 Asiantown IT Park (NCR) May 2017 – May 2021 1 ⦁ ⦁ ⦁ ⦁ ⦁ ⦁ ⦁ Jira Verification Software documentation for testing process Perform release testing as part of development Report defects and work closely with other team mates to get them fixed Create clear, concise, detailed project artifacts that meet the standards of the testing processes Execute the test cases, identify defects, classify and raise defects, participate in defect triages Communicate and document testing status and any discovered issues and risks Senior Software Tester/Technical Support/Project Implementation Specialist Senior IT Software Tester (New Alchemy Limited) October 2013 – April 2016 ⦁ Create clear, concise, detailed project artifacts that meet the standards of the testing processes ⦁ Execute the test cases, identify defects, classify and raise defects, participate in defect triages ⦁ Communicate and document testing status and any discovered issues and risks ⦁ Test Websites. Software and any application for our clients to use. ⦁ Fix computer hardware and software related problems ⦁ Installation of computer programs and other software needed by the user COMELEC PCOS TECH-SUPERVISOR 2013 Election ⦁ Supervise All PCOS Tech, FTS (Final Testing And Sealing) and E-Day ( Election Day) ⦁ PCOS-SUPERVISOR SOUTH DISTRICT CEBU CITY SEO MKTG ONLINE SERVICES (Search Engine Optimizer) March 2013 – October 2013 ⦁ Book Marking ⦁ Content Sharing ⦁ Blog Commenting ⦁ Article Submission ⦁ RSS Feeds ⦁ Fix Computer issues and Network Cabling Cebu Pro – Tech Provider Incorporated Technical Support in DepEd Schools (CPPI – Project Base) in province of C.C. (Trainee in E – Classroom)` April 2012 – March 2013 ⦁ Setup and install computer server and clients, and printer ⦁ Fix hardware and software related problems ⦁ Provide computer training including: Basic of Computer, Anti – Virus, Printer, Back – up data, Interactive Whiteboard, and Net Support School Application 2 Hawkblade Marketing and General Service IT Staff April 2011– February 2012 ⦁ Monitoring and maintaining computer systems and networks ⦁ Performed troubleshooting system and network problems ⦁ Suggest and report any computer peripheral that needs servicing or repair ⦁ Performed computer hardware and software related problems ⦁ Provide Anti – Virus updated and maintenance SEMINARS/TRAINING ATTENDED: April 2013 PCOS MACHINE Seminar Comelec South District April 2013 PCOS TECH Supervisor Capitol Social Hall March 2012 Computerization Program Project Orientation E – Learning of DCP – Department of Education January 2009 Personality Development and Public Relations Seminar Cebu Technological University September 2008 Human Sexuality Seminar Cebu Technological University January 2008 Self - Awareness and Values Clarification Seminar Cebu Technological University September 2007 ICT Congress Cebu International Convention Center EDUCATIONAL ATTAINMENT: College Course : Cebu Technology University : Bachelor of Science in Industrial Technology 3