Gerel Jarmka Bendijo

GEREL JARMKA G. BENDIJO Executive & Administrative Support | Social Media Management | Recruitment & HR Support Dumaguete City, Philippines |- |-Portfolio: gereljarmkabendijoportfolio.my.canva.site LinkedIn: linkedin.com/in/gerel-jarmka-bendijo-b PROFESSIONAL SUMMARY Virtual Assistant providing end-to-end business support with 3+ years of experience in administrative operations, HR/recruitment, social media management, customer support, and business development. I help business owners streamline operations, manage hiring processes, handle client communication, and support online presence to improve efficiency, engagement, and workflow consistency across multiple functions. SKILLS & TOOLS Operations & Workflow Management Lead Generation & Appointment Setting (LinkedIn, Apollo, SignalHire) Recruitment & Candidate Sourcing (LinkedIn, Indeed, Jobstreet, Upwork, Hubstaff Talent) Social Media Management & Content Creation (Canva, CapCut, Meta Business Suite) Customer Support & Communication (Slack, Zoom, Microsoft Teams) CRM & Project Management (HubSpot, Zoho, Trello, ClickUp, Monday.com, Notion) Email & Calendar Management (Google Workspace, Microsoft Office, Calendly) E-commerce & Website Management (Shopify, Wix, WordPress, Squarespace) Automation & AI Tools (Zapier, ManyChat, ChatGPT, Microsoft Copilot) WORK EXPERIENCE Business Development Representative - Numi HR Consultancy, Singapore Oct 2025 – Mar 2026 Generated a consistent pipeline through high-volume outreach (calls, emails, LinkedIn) targeting prospects in Australia and the Netherlands. Booked 20–25+ qualified meetings monthly through structured prospecting and follow-ups. Increased engagement using multi-touch outreach strategies across multiple channels. Qualified leads effectively, ensuring high-quality prospects in the sales pipeline. Handled objections and converted prospects into scheduled meetings. Maintained consistent performance, meeting outreach and appointment targets. Sales Development Representative - Total Body Vitality, USA Sep 2025 – Jan 2026 Supported lead generation by sourcing and qualifying 100+ prospects weekly through targeted LinkedIn outreach. Maintained a structured lead tracking spreadsheet to organize prospect details and appointment schedules. Coordinated appointment booking by scheduling qualified prospects for client follow-up meetings. Managed inbound and follow-up messaging to ensure timely responses and consistent engagement. Ensured smooth handoff of qualified leads to the client for direct sales conversations and closing. Recruitment Assistant - Cwill, Hong Kong Mar 2025 – Feb 2026 Sourced, posted job openings, and screened candidates across global markets, including the Philippines, Vietnam, India, Australia, the United States, and Pakistan, using various recruitment platforms. Managed end-to-end recruitment process, including sourcing, resume screening, shortlisting, and interview scheduling. Conducted initial interviews and coordinated final interview endorsements with hiring teams for hiring decisions. Maintained candidate databases and updated recruitment tracking reports to ensure organized pipeline management. Managed candidate communication via email and social media to provide updates and maintain engagement throughout the hiring process. Executive Assistant - Courageous Solutions, Australia Dec 2024 – Sep 2025 Provided executive support to the CEO by managing the calendar, inbox, and daily priorities to ensure smooth tutoring operations. Communicated with parents by handling inquiries, providing student updates, and sending reminders to support consistent participation in tutoring sessions. Coordinated with tutors by managing schedules, meetings, and alignment of student learning needs. Supported HR and administrative tasks by updating timesheets, maintaining records, and organizing documentation. Managed social media by creating content, scheduling posts, and engaging audiences to increase visibility of tutoring services among parents seeking academic support. Social Media Manager - Ace Workforce Virtual Staffing, Australia Aug 2024 – May 2025 Managed multiple client accounts, ensuring smooth coordination, timely execution, and consistent delivery of social media and administrative support Created, scheduled, and optimized content across platforms to improve engagement and strengthen brand visibility Maintained and organized CRM and client databases with accurate and up-to-date records Supported email marketing campaigns and newsletters to enhance communication and audience engagement Updated websites and managed Shopify listings to support product visibility and online presence Appointment Setter/Cold Caller - College Town Home Services, USA Dec 2023 – Apr 2024 Conducted up to 50 outbound cold calls per day to prospective leads. Identified and qualified potential clients based on basic needs and service fit during calls. Scheduled and booked appointments and conducted follow-ups with prospects. Customer Service Representative - Qualfon, Philippines Aug 2022 – Feb 2023 Managed high-volume customer inquiries across phone, chat, and email channels. Resolved customer issues efficiently while maintaining high satisfaction and service quality standards. Provided accurate billing and technical support, ensuring clear communication and effective problem resolution. Consistently met and exceeded performance metrics and quality targets in a fast-paced support environment. HR & Admin Assistant - GCS Contact Services, Philippines Aug 2020 – Dec 2021 Supported recruitment and HR operations, including screening candidates, coordinating interviews, and hiring processes. Maintained employee records with accuracy, confidentiality, and proper documentation control. Assisted in payroll preparation and timesheet processing to ensure accurate and timely reporting. Conducted initial candidate screening and interviews to support efficient hiring decisions. Provided administrative support to ensure smooth daily office and operational workflow. EDUCATION Bachelor of Science in Business Administration Major in Human Resource Development Management Negros Oriental State University Jun 2013 – Mar 2016