Gerardo Borbolla

Gerardo Professional objective Borbolla Establish myself in a leading company and continue to develop leadership habits and skills to reach new heights in my professional path. Pass on my work experience, my technical knowledge and emotional intelligence to support the holistic development of the members of the company and achieve business excellence as a team. Work experience Project manager digital experience MSC Cruises - August 2018 / Actual Responsibilities: • Leader of the di erent projects that are developed simultaneously during the inauguration of the ships: software development, hardware installation, content creation, inventory and systems implementation.Development and implementation of processes onboard • Coaching new managers and sta • Leadership of the teams responsible for each area of the launch • Technical and operational support for the rest of the eet • Hardware acquisition for the new ships • Identify the needs of passengers and conceptualize the solution using digital tools. Main achievements: • Manage the development and implementation of the digital ecosystem. (mobile application, interactive screens, interactive television) • Manage the development and implementation of digital signage including mobile app • Manage implementation of new virtual assistant onboard • Successfully launch of the last 4 ships of the company Country: Mexico D.O.B. 18/02/1981 Email- Mobile - LinkedIn https://www.linkedin.com/in/ gerardo-borbolla/ Senior Digital Experience Manager MSC Cruises - May 2017 / August 2018 Responsibilities: • Technical support and administration of digital signage including mobile app • Implementation of marketing strategies onboard • Manage team onboard • Coaching new team members Main achievements: • Implementation and administration of digital signage onboard rst time for the company • Launching new app for the company • Development, Implementation and administration of digital content on board Languages Spanish: Spoken: Native Written: Native Reading: Native Understanding: Native fl ff fl ff ff Spoken: Basic Written: No Reading: Basic Understanding: Basic fi Italian: fl Royal Caribbean International - 2012 / May 2017 Responsibilities: • Installation and implementation of digital systems on boardManage digital signage onboard the ships • Create digital content for the ship • Administrate marketing campaigns onboard • Technical support to the rest of the eet Main achievements: • Digital content creator ( eet wide) • Coaching new sta members across the eet • Member of the team responsible for launching new ships ​​ Senior Digital Content Specialist / Photographer Spoken: Advance Written: Advance Reading: Advance Understanding: Advance fl English: Gerardo Borbolla Education La Salle University, Mexico City- - Bachelor degree in Graphic Design Courses and workshops Coaching Skills for Leaders and Managers LinkedIn Learning - April 2021 Become an Inclusive Leader LinkedIn Learning - March 2021 Critical Thinking LinkedIn Learning - March 2021 Country: Mexico D.O.B. 18/02/1981 Scrum - Advance LinkedIn Learning - February 2021 Scrum - Basic LinkedIn Learning - February 2021 Email- Mobile - Agile at Work: Driving Productive Agile Meetings LinkedIn Learning - March 2021 Transitioning from Waterfall to Agile Project Management LinkedIn Learning - March 2021 LinkedIn Project Management Foundations https://www.linkedin.com/in/ gerardo-borbolla/ Development Emotional intelligence Languages Spanish: Spoken: Native Written: Native Reading: Native Understanding: Native LinkedIn Learning - February 2021 Harv Eke academy - Septiembre 2020 Secrets of inner power Harv Eke academy - Agosto 2020 Step up and lead Harv Eke academy - Julio 2020 Developing a multimillion business Harv Eke academy - Junio 2020 Excellence in customer service Royal Caribbean - 2013 - 2014 - 2015 - 2016 - 2017 Spoken: Advance Written: Advance Reading: Advance Understanding: Advance Italian: Spoken: Basic Written: No Reading: Basic Understanding: Basic Developing leaders Royal Caribbean - 2013 - 2014 - 2015 - 2016 - 2017 Professional achievements Publishing book (Spanish) “Transformación Digital 2020” https://www.amazon.com.mx/Transformación-digital-2020-radicalmente-rendimiento/dp/B08NF2QM97/ref=sr_1_124? __mk_es_MX=ÅMÅŽÕÑ&crid=N3C1H4CYMR4S&dchild=1&keywords=transformación+digital&qid=-&spre x=transforma tion%2Caps%2C221&sr=8-124 Owner, creation and development of Cukara app www.cukara.com fi English: