Work Experience
Concentrix (BPO company)
February 2017-March 2023
Social Media Support
Providing technical assistance and outstanding service
through Twitter, Facebook, YouTube and Community
Forum platforms.
Resolving computer software related concerns.
GERARD
NOEL
QUIJANO
Contact
Acquire Asia Pacific (BPO company)
January 2015-December 2016
Technical Support Representative
Providing excellent customer experience
through phone.
Providing logical troubleshooting for Internet
issues.
TeleTech (BPO company)
April 2013-May 2014
Blk 6 Lot 38 Section 7 Phase 1
Belvedere Towne 1 Brgy.
Paradahan 1 Cavite, Philippines
-
-
Technical Support Representative
Providing excellent customer experience
through phone.
Providing logical troubleshooting for Internet
issues.
Flipside Digital Content
February 2011-January 2013
Quality Control Associate
Skills
Excellent in Oral and
Written English
Communication
Customer Service
Research Skills
Proofreading
Chat/Email Support
Photo Editing (Canva)
Social Media Marketer
Planning Management
Attention to Details
Data Entry
Proofreading eBooks by checking grammars,
punctuations, etc.
Checking eBooks layout including formatting,
correct hyperlinks, images, etc.
Education
Tertiary - B.S. in Mechanical Engineering
Undergraduate
University of the East - Manila
Secondary
2003 - 2007
Siena College of Taytay, Rizal