Gerame Daculan

Currently, I am working for two Australian Client owners under Delonix Marketing as a general virtual assistant. I am recently awarded as a Client Centric VA. I am self-motivated, can work with minimal to no supervision. I always look after the welfare of the business and help them succeed and grow. Some of my works and skills:

Make phone calls selling home security products in the US.
Lead Generation
Answer product enquiries

Receives orders over the phone
Processes online payments
Tracking and cancellation of Orders
Handles customer’s inquiries and complaints
Giving detailed information about products
Manages email correspondence

Responsible for daily admin tasks in the business
Checks and updates database of mystery shoppers
Maintains clients and shoppers profiles
Post job ads to different classified ads sites
Helps the business owner with scheduling her Google calendar
Sends reminder messages to shoppers to do their assigned surveys
Lead Generation using Facebook, LinkedIn and Google
Creates images for social media contents
Makes Real Estate Sales and Rental Report
Entering invoices to Xero
Managing company intranet
Managing company’s Google Drive and over all files.
Processing invoices and SBS forms
All about anything client needs

Skills :

Knowledgeable in Microsoft Apps ( Word, Excel, PowerPoint )
Knowledgeable in Google Apps ( Docs, Sheets, Presentation )
Hootsuite management
Xero
LinkedIn management
Data Entry
Lead Generation
Database creation and management
CRM
Social Media ( Facebook, Twitter, Instagram )
Youtube Channel management