GERALYN PITOGO
Social Media Manager | SEO
Graphics Design | Wordpress
EDUCATION
ABOUT
BACHELOR OF SCIENCE IN
INFORMATION TECHNOLOGY
Undergraduate - 4th year level
Last attended: 2008
Cebu Institute of Technology - University
N. Bacalso Ave., Cebu City, PH
I am an eager beaver type of person who
loves helping people and making sure of
their satisfaction. I hope to gain and share
more knowledge of my craft and be a great
impact to the company. I am confident in
my ability to come up with interesting
ideas for unforgettable marketing
campaigns.
CONTACT
:-
:-: Liloan, Cebu, Philippines 6002
: facebook.com/geraphicsph
: twitter.com/geraphicsph
: instagram.com/geraphicsph
ONLINE TOOLS
Google Apps
Zoom
Microsoft Office
Trello
Dropbox
Hootsuite
Canva
Wordpress
Slack
FB Business Manager
Planoly
Tailwind
MailChimp
Wavve
Filmora
: geraphics.wordpress.com
LANGUAGE
EXCELLENT WRITTEN AND VERBAL
SKILLS
Dedicated
Honest
Efficient
Determined
Multi-tasking ability
Motivated
Competitive
Creative mindset
Fast learner
Organizational skill
WORK EXPERIENCE
GENERAL VIRTUAL ASSISTANT
Fearless & Successful FemPreneur
by Dijana Llugolli
August 2019 - Present
☻ Graphics creation
☻ Podcast audio editing and posting
☻ Sending of notification email
☻ File conversion
SOCIAL MEDIA MANAGER
Manifesting Travel with Marae
September 2019 - November 2019
☻ Content creation (graphics and blog posts)
☻ Schedule posts
☻ Monitor social media accounts
☻ Did engagements
SOCIAL MEDIA MARKETER
APPRENTICE
The Virtual Kings
May 2019 - present
☻ Content creation (graphics and blog posts)
☻ Schedule posts
☻ Develop weekly reports submitted to management
team
☻ Monitor social media accounts
☻ Engage with audiences by providing constructive
interaction
☻ Analyze and strategize social media contents and
outline any necessary changes to the digital marketing
plan
☻ Create social media accounts
SOCIAL MEDIA MANAGER
The Swing Journey
July 2019 - August 2019
☻ Content creation (graphics and blog posts)
☻ Schedule posts
☻ Monitor social media accounts
☻ Did engagements
TECHNICAL ACCOUNT CONSULTANT
Telstra Powered by Teletech
August 2016 - November 2017
☻ Resolved technical issues and ensured it was
timely
☻ Did follow up calls on customers with
unresolved issues
☻ Handled billing concerns
☻ Offer account upgrade and sales
TECHNICALSUPPORT
SPECIALIST
Alorica Philippines Inc.
March 2014 – February 2016
☻ Resolved technical issues and ensured it
was timely
☻ Did follow up calls on customers with
unresolved issues
☻ Handled billing concerns
☻ Offer account upgrade and sales
TECHNICALSUPPORTREPRESENTATIVE
(ERD
EXECUTIVERESOLUTIONDEPARTMENT)
Qualfon Philippines Inc.
February 2012 – February 2014
☻ Ensured all technical issues are addressed
timely
☻ Handled both supervisory and managerial
calls
☻ Handled billing concerns and adjustments
☻ Forward unresolved complex issues directly
to the main headquarter
TECHNICALSUPPORT
REPRESENTATIVE(TIER1)
Qualfon Philippines Inc.
October 2011 – February 2012
☻ Resolved technical issues
☻ Forward unresolved issues to higher support
team
