GERALDINE CHIAMAKA UBA
Address: Abuja, Nigeria | Mobile: -
Email:-PROFESSIONAL SUMMARY
Results-oriented and astute Project Manager and Business Development Specialist with over 10 years of experience. I
have delivered numerous projects within scope, resulting in a 20% increase in client satisfaction and a 15% boost in repeat
business at Folio Media Group. Improved stakeholder engagement by 20% and achieved a 90% vendor contract compliance
rate in just 12 months at Black Water Group.
Recognized as a smart and tenacious change agent with an exceptional ability to analyze complex issues and develop
innovative solutions, I am a skilled and diplomatic leader with a keen analytical mind and a natural talent for fostering
strong, productive relationships with cross-functional teams. I also have a proven track record of cultivating positive
relationships with clients and professionals at all levels, an unwavering commitment to integrity, and a transparent
communication style that builds trust with the target audience and inspires them to take action.
CORE COMPETENCIES
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Project Management
Marketing and Brand Strategy
Issues Monitoring & Resolution
Team Building & Staff Mentoring
Innovation & Process Development
Value Preposition & Enhancement
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Strategic Planning & Implementation
Cross Functional Team Collaboration
Market Research & Competitive Analysis
C-Suite Communications & Presentations
Compliance & Regulation Adherence
Business Development
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Vendor & Clients Relations
Inventory Management
Procurement & Requisition
Reporting & Documentation
Customer Service Insights
SKILLS AND EXPERTISE HIGHLIGHT
BUSINESS DEVELOPMENT
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Demonstrated expertise in strategic planning and execution, with a focus on aligning business objectives with
actionable strategies. Led cross-functional teams in developing and implementing strategic initiatives that drove
revenue growth, market penetration, and competitive advantage.
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Proven track record of effectively managing client relationships by understanding their unique needs and delivering
tailored solutions. Known for building trust and rapport with clients, resulting in high levels of client satisfaction,
retention, and repeat business.
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Recognized for exceptional ability to cultivate and maintain strategic relationships and partnerships with key
stakeholders, resulting in mutually beneficial outcomes. Successfully negotiated and secured partnerships that
contributed to business growth and market expansion initiatives.
OPERATIONS AND ADMINISTRATIVE MANAGEMENT
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Serves as liaison between senior management, customers, colleagues, and vendors to streamline the flow of
information. Successful in developing and executing strategic plans, setting, and administering budgets, and managing
projects from inception to successful completion.
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Understands critical precepts of achieving high-quality service delivery, ensuring strict adherence to policies and
procedures by monitoring; unit operational plans, KPIs/work review, interdepartmental dependencies/reviews, issues
monitoring, and resolution.
PROJECT MANAGEMENT AND TEAM LEADERSHIP
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Expert in product and Project management methodologies; recognized for producing high-quality deliverables that
meet timeline and budgetary targets.
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Knowledge of monitoring and evaluation metrics to measure the efficiency of product plans; understands customer needs
and suggests effective product solutions. Accelerates customer success, delivers implementation results, and champions
adoption, a good record of accomplishment with high client satisfaction and a showcase of successful project deliveries.
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Exceptional focus, follow-through, and coordination skills. Proven ability to develop and manage support schedules and
work well with cross-functional teams to resolve issues.
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Team-oriented supervisor. Proficient in coordinating projects, resource allocation, workforce planning, and extensive
business writing. Provides team members with the autonomy to do their work well while building strong, personal
relationships to improve communication and advance business development efforts.
SELECTED CAREER ACHIEVEMENTS FROM PREVIOUS ROLES
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Accelerated customer success, delivered implementation results, and championed adoption as part of the team that
managed a 12-lot multi-billion-naira project.
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Created and implemented a customer service training course that changed stakeholder interaction and increased
customer satisfaction by 35%.
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Innovated and implemented operational/administrative plan improving efficiency by 20% which resulted in high
client satisfaction and a showcase of successful project deliveries.
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Successfully directed all corporate departmental purchasing functions including strategic planning, project
deployment, and auditing reducing costs by 10% over a year.
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Functioned as the Special Projects Manager of the annual beauty pageant “Miss Nigeria” promoting beauty, brains,
culture, and civic responsibility increasing stakeholder engagement by 15%.
PROFESSIONAL EXPERIENCE – CAREER PROGRESSION
ARTSTIER COMPANY LTD., ABUJA, FCT
Artstier is a budding creative organization dedicated to fostering artistic innovation and promoting sustainability through the
arts. The organization manages a variety of initiatives, including the EcoSmart Project, which teaches children to create art
from waste materials, merging creativity with environmental responsibility. Artstier also engages in curating exhibitions and
supporting community-driven artistic endeavors, aiming to elevate the role of art in education, sustainability, and cultural
development. The organization is committed to reshaping the art landscape by integrating sustainability with artistic
expression..
PROGRAM DIRECTOR
December 2023 – Present
Duties and Responsibilities
§ Tasked with conducting research, formulating plans, developing, and implementing the programs of Artstier and
EcoSmart.
§ Initiating objectives in alignment with the strategic aims of Artstier and EcoSmart and allocating the requisite
resources to realize those plans from inception to completion.
§ Defined project parameters, administered resources, and ensured the punctual delivery of outputs, achieving:
§ Timely completion of 95% of projects.
§ Budget compliance maintained within ±15% variance.
§ Created strong communication pathways, oversaw vendor agreements, and enhanced project outcomes, leading to:
§ 20% rise in stakeholder engagement.
§ 90% adherence rate for vendor contracts.
§ 55% enhancement in project performance metrics.
BLACK WATER GROUP, ABUJA, FCT
Black Water Group (BWG) is a group of companies that operate in the Financial Advisory, Real Estate, and Agricultural sectors.
My experience working with the group spans across all its companies in project management, business development, operations,
and administrative channels.
PROJECT MANAGER
August 2022 – July 2023
Duties and Responsibilities
§ Defined project scopes, managed resources, and ensured timely deliverables, achieving:
§ On-time completion for 85% of projects.
§ Budget adherence within ±10% variance.
§ Client satisfaction rating of 80% or higher.
§ Established effective communication channels, managed vendor contracts, and improved project performance,
resulting in:
§ 20% increase in stakeholder engagement.
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§ 90% vendor contract compliance rate.
§ 15% improvement in project performance metrics.
Conducted industry research, understood client needs, and fostered strong client relationships, leading to:
§ 25% increase in client retention rate.
§ Positive feedback from 85% of clients.
§ 10% increase in referral business.
FOLIO MEDIA GROUP, ABUJA, FCT
Folio Media Group (FMG) is an integrated media company across the dimensions of Advertising, Publishing, Print and
Packaging, News, Events, Information, Entertainment, Multimedia Distribution and Creative Solutions. My experience working
with the group spans through 7 years across all its business development, operations, administrative, and special projects
channels.
GROUP HEAD, OPERATIONS AND BUSINESS DEVELOPMENT
May 2020 – December 2021
Duties and Responsibilities
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Coordinated all operational aspects for a Media Business Development team including program management and
definition of Nationwide processes and organization with a cross-functional team of leaders.
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Managed project work plans for comprehensive recreation, culture, tourism, and social development master plans for
Nigerian communities.
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Established partnerships that increased revenue by 10%, developed and implemented strategic plans for clients which
drove revenue growth by 5% annually for the client and ensured customer satisfaction.
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Demonstrated conceptual, analytical, and coordination skills through a variety of assigned activities, including report
writing, recommendation of action, marketing and branding strategies, and implementation of strategic plans.
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Coordinated all projects with external partners guaranteeing the fulfillment of contract terms, value for money to the
organization, and appropriate execution of the project to ensure goals are met.
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Managed and led the Miss Nigeria Pageant Organization and revamped the brand in the digital space while increasing
its awareness and recognition.
SPECIAL PROJECTS MANAGER
May 2017 – December 2018
Duties and Responsibilities
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Maintained a strict set of guidelines and governances to help manage the teams as well as keep order with the vast area
covered for two special projects: Miss Nigeria (The annual beauty contest in the country) and Quick Print Shops (A
business printing and services shop).
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Applied knowledge of project and program management principles, practices, and standards to design and implement
projects to address workforce needs and to help supplement other related projects and programs.
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Miss Nigeria (Annual beauty pageant promoting beauty, brains, culture, and civic responsibility)
§ Executed nationwide/global call-to-entry, casting calls, and supervised the production of its reality television
series. Supervised the production of the Grand Finale program and wrote a script to caption a glimpse into the Miss
Nigeria journey.
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Quick Print Shops (A business printing and services shop, in partnership with Studio 24).
§ Developed and executed a strategic roadmap; managed strategic partnerships to position QPS as a modern service.
OTHER PROFESSIONAL EXPERIENCE
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FOLIO MEDIA GROUP, ABUJA, FCT
EXECUTIVE ASSISTANT TO THE EXECUTIVE OFFICE
December 2016 – April 2017
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GLOBAL INFOSWIFT TECHNOLOGIES LIMITED, ABUJA, FCT
PROJECT SUPPORT ANALYST
November 2013 – October 2014
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ACE GENERAL RESOURCES AND SERVICES LTD, ABUJA, FCT
ADMIN AND OPERATIONS OFFICER
June 2012 – June 2013
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BWARI AREA COUNCIL, BWARI, FCT.
PUBLIC RELATIONS OFFICER
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NUCOMM INTERNATIONAL, LAFAYETTE, LOUISIANA
CUSTOMER SERVICE REPRESENTATIVE
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008 MAGAZINE, LAFAYETTE, LOUISIANA
INTERN/WRITER
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SODEXO, LAFAYETTE, LOUISIANA
JUNIOR MANAGER
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UNIVERSITY OF LOUISIANA, LAFAYETTE, LOUISIANA
RESEARCH CALL CENTER REPRESENTATIVE
EDUCATION AND CERTIFICATIONS
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Project Management Professional (PMP)
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Bachelor of Arts (Hons) - Public Relations
University of Louisiana, Lafayette, LA
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INTI College, Malaysia
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International General Certificate of Secondary Education (IGCSE)
Bangkok Patana International School, Thailand
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International School of Berne, Switzerland
August 2011 – June 2012
October 2010 – March 2011
August 2010 – March 2011
February 2007 – August 2009
May 2007 – December 2007
- - - - - 2004
