Geraldine Onyinye Obi

Hi, I’m Geraldine - Your Task Simplifier.

With over 10 years of experience in Administrative Support, Customer Service, and Property Management, I help organisations and busy professionals, stay organized, efficient, and focused.

I’ve worked hands-on with senior executives and currently manage a full capacity student housing with 72 rooms and 142 residents.

I handle the day-to-day residence operations and internal processes, all with a deep commitment to excellence, discretion, and results.

Here is how I can help you;

ADMINISTRATIVE ASSISTANCE:

• Calendar and Email management

• Document preparation & data organization

• Project management support

• Meeting coordination & task tracking

• Appointment scheduling

• Discretion and Confidential file handling

• Strong command of tools like Google Workspace, Trello, Slack, Asana, Calendly & Monday.com

VIRTUAL ASSISTANT SUPPORT:

• Online research

• Data entry & CRM updates

• Report generation & presentation creation

• Customer communication & follow-ups

• Order processing and Inbox management

• Simple graphic design with Canva

PROPERTY MANAGEMENT SUPPORT:

• Tenant communication

• Lease tracking & rent collection

• Maintenance scheduling & supervision

• Repairs and renovation supervision

• Vendor negotiation & procurement

• Occupancy marketing

• Utility bill tracking & expense reporting

• Check-in/out coordination

• Inventory oversight & document control

EDUCATION & CERTIFICATIONS:

• BA. in English

• Virtual Assistant Certificate - ALX Africa

• AI Career Essentials - ALX Africa

• Integrated Digital Marketing- La Plage Metaverse

• CPR & First Aid Certified

• Customer Service Training - PD Global

NOTABLE ACHIEVEMENTS:

• Achieved 100% occupancy since 2019, with a 90% resident satisfaction rating

• Best Resident Manager Award (2023 & 2024)

• Successfully administered CPR in a real-life emergency

• Consistently maintained 90%+ resolution rate for tenant and client issues

• Boosted social media traffic by 30% through effective content strategies.

• Increased branch sales by 50% as a Supervisor

I’m not just here to assist, I’m here to add value, simplify your workload, and help your operations thrive with structure and care.

Whether you need a one-off support or a trusted long-term partner, I’d love to work with you.

Let’s connect...