Geraldine Rabino
--
CUSTOMER SERVICE| REAL ESTATE COLD CALLER|
APPOINTMENT SETTER
WORK EXPERIENCE
ADDITIONAL SKILLS
REAL ESTATE COLD CALLER|SALES MANAGER
Negotiation
Building Opportunities LLC| Upwork
(December 2020-March 2023)
Critical Thinking
Active Listening
Microsoft Dynamics
Multitasking
Cold calling list of leads using Smartdialer (Callrail/Smartphone) under a CRM
(Podio)
Sending SMS or email to follow up old leads
Navigating on tools like BrightMLS and Propstream
Sending contracts via Docusign
Making offers as part of the acquisition team to generate sales
Gather enough data about a certain property to evaluate sales
REAL ESTATE TELEMARKETER| COLD CALLER
BD BPO SOLUTIONS under Telemarketing Agency
(June 2020- September 2020}
Calling homeowners to find buyers and sellers
Setting Appointment using Mojo CRM
Using Mojo Dialer
PART TIME COLD CALLER| APPOINTMENT SETTER
BD BPO SOLUTIONS under Telemarketing Agency
Cold calling homeowners in Nevada and offering solar program
Appointment setting
Part time 3 hrs per shift
SENIOR CUSTOMER SERVICE ADVISOR
Concentrix Philippines
(February 2013-January 2020)
Call handling (inbound and outbound)
Assist customer with specific concern
Data Entry
GRADE ONE TEACHER
Golden Child Literacy Place
(April 2010- March 2011)
OFFICE CLERK
(April 2009-March 2010)
Data entry for Travel orders
Using Ms Excel to complete Task