Microsoft Dynamics 365 Finance & Operations Functional Consultant with 6+ years of experience specializing in Supply Chain Management (SCM). Skilled in functional support, requirements gathering, configuration, testing, and FDD documentation. Experienced in Inventory, Procurement, and Product Information Management, with working knowledge of Advanced Warehousing, Manufacturing, and AP/AR. Strong in business analysis, fit-gap, UAT, training, and post–go-live support, delivering user-focused solutions.
Key Responsibilities include:
Managing end-to-end testing activities across SCM modules to ensure system accuracy and reliability.
Facilitating User Acceptance Testing (UAT) by creating business scenarios, test cases, and preparing test data aligned with real-world processes.
Conducting user training to drive system adoption and empower business users.
Providing day-to-day production support for SCM, AP, and AR, ensuring timely resolution of issues.
Configuring system functionalities, including creating approval workflows to streamline business processes.
Leading and coordinating change requests, from requirement gathering to testing and user validation prior to deployment.