Geraldine Guyo Endresto

Hi, I’m Geraldine, and I bring a versatile background in customer service, sales, and accounting that’s grounded in both performance and empathy. I started my career as a Customer Service Associate at MSS AT&T, where I handled high-volume inquiries and billing issues, focusing on resolution and customer satisfaction. My ability to listen actively and communicate clearly helped me consistently meet KPIs and build trust with clients.

I later transitioned into a Junior Supervisor role at Poplar Home Philippines, where I coached team members and managed escalations—strengthening my leadership and conflict-resolution skills. In sales, I’ve successfully promoted products and services, identified customer needs, and exceeded targets by combining product knowledge with a consultative approach.

On the accounting side, I’ve worked with Motortrade and Poplar Home Philippines to maintain accurate financial records, reconcile accounts, and support audits. I’m detail-oriented, proficient in accounting software, and committed to integrity in financial reporting.

Overall, I’m adaptable, collaborative, and results-driven—ready to contribute to a team that values both performance and people.