Geraldine Castillo

I have a total of 8 years of work experience in the BPO industry. I have handled different roles such as CSR, Quality Analyst, Assistant Manager for Operations, Talent Acquisition and Inside Sales Manager. My latest job is as a remote Sourcing Supervisor for a Corporate Lodging Company in the US. I am responsible for supplier sourcing, contract & supplier relationship to transform business requirements into competitive supply market solution. I have been part of strategic sourcing projects from start-to-finish, including process steps such as vendor research, data mining & analysis, category/market research, market index analysis, baseline development, RFP development, bid management, and rate negotiations.