Geraldine Ale

EXPERIENCE PINIC INTL. CORPORATION, TAGBILARAN CITY GERALDINE C. ALE E-COMMERCE VA WITH 4 YEARS EXPERIENCE IN ADMIN SUPPORT OVERVIEW     Well versed in administrative tasks and enthusiastic to follow rules. Versatile. Loves to learn and proficient to accept challenges. Ensures high quality results while meeting strict deadlines. Provide honest and realistic updates and quickly alerts clients when a problem unexpectedly occurred. Skills & Abilities             Email Management Calendar Management WordPress Management Internet Research Google Docs and Sheets Social Media Management Social Media Marketing - Facebook Ads Data Analysis Transcription Photo Editing Amazon Product Research and Product Sourcing Shopify Product Listing using Oberlo T - E geraldineale1989 @gmail.com S @gigilax1989 FEB. 2012- APRIL 2015 Sales Staff-  Assess customers’ needs and provide assistance and information on product features.  Deal with sales transactions and customers purchases. Assistant Branch Head-  Manage daily operations of branch in the absence of Branch Manager.  Assist Branch Manager in implementing business development strategies for assigned branch.  Maintain cleanliness and orderliness for the assigned branch.  Resolve customer complaints promptly and efficiently. NYC TRADING LLC JANUARY 2017-JANUARY 2018 Amason Virtual Assistant  Product Lister & Listing Optimizer - tools used; Helium10, Merchants Words, Google Sheets  Customer Support – managing customer’s messages through the buyer-seller messages. Add Automated emails through ManageByStats  Create Shipment – create shipping plans for Small Parcel Delivery(SPD) or Less Than Truckload(LTL). Monitor each shipments & Reconcile Shipments.  Product Sourcing – source product from different supplier and analyze which ones have the most profitable product- tools used; sellcaster.net, jungle scout and keppa. EDUCATION HOLY NAME UNIVERSITY, TAGBILARAN CITY, BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION, 2012 REFERENCES RYAN M. PATROLLA, IDEAL VISION CENTER, OIC - MICHELLE AYAG, PINIC INTL. CORP., BRANCH HEAD -