GERALD YOUNG
SOCIAL MEDIA MANAGER / GENERAL ADMIN ASSISTANT / AMAZON
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PROFILE
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I am a General Admin assistant with a strong yearning to help
clients establish their businesses. Throughout my entire career, I
Winland Tower 1, Cebu City
itsyourmangerald.com
have accumulated experiences and proficiencies to further help my
partners follow through with large projects. I come may it be local
or global.
TOOLS
ASANA
FLOWSTER
GO HIGH LEVEL
PC2
HELIUM 10
HUBSPOT
LOOM
SNOV.IO
SLACK
VIRAL LAUNCH
EXPERIENCE
KEEPA
REVSELLER
THE CAMELIZER
CLICK FUNNELS
SLACK
TIME DOCTOR
INSSIST
BOOMERANG
GMASS
BUSINESS
FACEBOOK
GENERAL VIRTUAL ASSITANT, AP META
MAR 2020 - AUG 2023
General Admins tasks for clients and part trainer for new Virtual
Assistants. Social Media manager and outbound prospecting
specialist
Implemented a new process for customer complaint handling.
Launched new business training modules and internal call flow
system
SKILLS
Proficient in leadership and management skills,
Certified Banking 101 Trainer, Banking and
Finance Excellent knowledge, Computer, and
technical skills, Art and designing skills, Proficient
in English Communication, Proficient in Google
Sheets and Docs, Admin Task Applications,
Microsoft Office Applications, and Back-endkeyword..
EDUCATION
BACHELOR OF SCIENCE IN
COMPUTER SCIENCE
AMAZON EXPERT, WKR, SENIOR BRAND MANAGER
JUN 2016 - FEB 2020
Outbound calling, emailing, negotiations for Amazon Wholesale,
B2B deals, SEO, PPC and Map Info.
Achieved 8 Exclusives, 34 B2B wholesale partnership
Green score card with quality assurance
JPMORGAN CHASE AND CO., TELEPHONE BANKER,
PEER COACH
MAY 2012 - JUL 2015
Handles inbound/outbound calls and general servicing with highbalance accounts. Banking 101 trainer, direct coaching, call
monitoring, CRM navigation, and Team management. Also handled
2nd Tier transfer division for supervisory calls.
University of the Philippines Visayas,
PHIL, Tacloban City
⦁ Contributed new process training programs
2005 - 2009
⦁ Received a salary performance appraisal & promoted to peer
coach
⦁ Employee of the Month
