WORK HISTORY
SITEL January 2025 - August 2025
Responsible for acting as a liaison between customers and
companies. Assistance with complaints, requests, errors,
questions of accounts, invoicing, cancellations, and other
consultations. Tech-support and troubleshooting with phones
and devices.
GERALD
ELLSWORTH
SITEL 2021
Responsible for acting as a liaison between customers and
companies. Assistance with complaints, requests, errors,
questions of accounts, invoicing, cancellations, and other
consultations. Tech-support and troubleshooting with phones
and devices.
LIVE AND INVEST OVERSEAS
WRITER AND EDITOR-
Editor and writer for articles and info on travel and ex-pat life. Duties
included topic research, understanding, and working with SEO. Writing
engaging articles for subscribers to learn about investing and living overseas
and finding resources to help our clients with their goals of living abroad.
FREELANCE
PHOTOGRAPHER-
CAREER GOALS
To be an innovator in digital media and
responsible social media management, and to use
online platforms to organize cause-oriented
communities
CORE STRENGTHS
-
Content Creation
Social Networking
Graphic Design
Strong Communication Skills
English/Spanish Bilingual
Strong Customer Service Skills
Self-motivated
Strong Leadership Skills
Ability to Learn Quickly
CONTACT DETAILS:
Telephone:-
Email:-
Interacted with subscribers on social media sites. Generated content for
various social media and online platforms. Tracked metrics for performance.
ACS/XEROX
CUSTOMER SERVICE-
Responsible for acting as a liaison between customers and companies.
Assistance with complaints, requests, errors, questions of accounts,
invoicing, cancellations, and other consultations. Tech-support and
troubleshooting with phones and devices.
ACADEMIC HISTORY
La Latina de Panama
BACHELOR'S DEGREE IN ENGLISH WITH EMPHASIS ON
TRANSLATION
- In Progress
Washington High School
HIGH SCHOOL DIPLOMA
HOBBIES & INTERESTS
-
Singing and Producing music
Graphic Design
Mountain Biking
Distance Running
Writing Poetry and Fiction
