Geovannie Ramento

G E O V A N N I E R A M E N T O VIRTUAL ASSISTANT ABOUT ME Specialized in Customer Service and eCommerce with expertise in Amazon, Ebay and Social Media Order Fulfilment, Order Management, Product Sourcing, Product Listing, FBA and Dropshipping, Content Writing and basic SEO skills. Extensive Leadership and Project Management experience. EDUCATION University of Immaculate Conception 2008 - 2013 | BS Computer Engineering EXPERIENCE - Amazon and Ebay Product Listing and Product Sourcing Answering Emails, and chat(Social Media: Twitter, Facebook, and IG) Amazon Order Fulfillment (FBA and Dropshipping) Post Order Care (Replacement/Return/Refund) Data Entry and Data Scrapping Content Management, updating inventory, basic SEO (blogging). Project Management TOOLS: Zendesk, Magento, Seller Central, TAWK.TO, Vendor Central, Slack, Trello SKILLS eCommerce Admin Tasks Project Management Technical Support Mentoring Leadership- OPERATIONS TRAINER MACY'S RETAIL Facilitates training both for Communications and Product Specific Training for Order Entry and Post Order care (Phone/Chat/Email). Conduct Leadership Seminars and workshops. Conducts coaching and mentoring session. CONTACT Phone: - Mobile: - Email:-Skype: live:earth19317 LinkedIn:https://www.linkedin.com /in/geovannie-ramento/ VIRTUAL ASSISTANT (CHAT\EMAIL) HOMEBASED - FREELANCER - TECHNICAL SUPPORT AT&T UVERSE Troubleshoot software and hardware devices. Configuring ISP and devices using the system and via remote access. Catering inquiries via phone, email and chat.