Georlyn Santos Dela Rama

I am a results-driven client services and operations professional with 19+ years of experience delivering exceptional experiences across Australia, New Zealand, the US, Malaysia, and the Philippines. I thrive at the intersection of client satisfaction, operational efficiency, and financial management, turning complex challenges into seamless solutions.

From coordinating sensitive pet care services to managing cross-functional teams and optimizing workflows, I combine empathy with precision to create outstanding outcomes. Skilled in Xero, CRM systems, Shopify, and financial reconciliation, I ensure every process runs smoothly while clients feel supported and valued.

Known for building strong relationships, driving process improvements, and leading teams to success, I bring a proactive, solutions-focused mindset to every project. I excel at connecting client needs with operational excellence, making me a versatile, high-impact professional ready to elevate any organization.