Georgina Matthews
Email:-
Objective
To be employed to an organization were my knowledge and skills will contributed to the continued growth and development of the company to which I’m employed, by delivering customer service in its highest standard.
Professional Experience
2015-Present
Talentbin by Monster
Customer Service Help for a SaaS Product
My tasks includes appointment setting as well as email handling which requires me to respond to request for reports, identify and assign emails to the correct product specialist for immediate attention and also live chat support for clients who had questions on how to use the recruiting tool.
April-2017-September 2017
Mapquest
Mapping
Identifying businesses on a map
September -2017-October-2017
Sell Fast Fair House
Appointment Setting
I was expected to make appointment with home owners interested in selling their property. The CRM used was mojo, podio, IQdial& better voice-
Print World Ltd. [1 Richmond Park Kingston 10]
Sales Representative/Administrative Assistant
Additional Professional Activity
Onsite Technical Support for HP & Brother Printers
Customer Service Rep
Data Entry
Purchase inventory local & Overseas
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Digital System & Supplies [Shop # 11-12 York Plaza Kingston 10]
Sales Representative
Additional Professional Activity
Filling
Typing
Inventory Clerk
Data Entry
Document Center Clerk
Customer Service Rep
Onsite Technical Support for HP & Brother Printers
Assist in Designing Wedding Programs/Graphics Designing
Education & Qualification-
University of Technology, Jamaica
Bachelor of Business Administration (B.B.A.), Business
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School of Excellence
English Language
Mathematics
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St. Andrew Technical High School
English Literature
Food & Nutrition
Clothing & Textile
Home Management