Georgiana Berbece

PERSONAL INFORMATION Georgiana Berbece Poarta Schei no 3 - - Skype ID-georgiana.berbece3 Sex femele | Date of birth-| Nationality Roumanian PERSONAL SUMMARY A results driven, committed and articulate presales representative with excellent communication skills and a high level of customer commitment. Possessing a good team spirit, deadline orientated and having the ability to succeed in a demanding sales or presales environment. Now looking forward to make a significant contribution in an ambitious and exciting company that offers a genuine opportunity for progression. WORK EXPERIENCE GrupoNoa International Customer service Nov 2015- March 2016 QA supervisor March 2016-currently working Technical support March 2017-May 2017 Account manager March 2017-currenty working I have started in this company as an agent for customer service department. I got promoted as a QA after 4 months and build myself up until I reached QA supervisor. After 1 year I was offered the job as an account manager to a project that was providing technical support. I had in charge agents and I was the one covering all necessary attributes that were requested for the project STW Limited –Brasov Presales Representative May 2013 – Nov 2015 In this company I have started as a lead generator, contacting prospective clients, create a client profile put them in contact with the sales department after 7 months I got promoted to the sales department afterwards. Benugo limited – London Assistant manager Jan 2011- Nov 2012 I had in my duty 20 employees that I had to give them training for excellent customer service, I was in charge of the stocks and also receiving CV’s and interviewing people that applied for the job . EDUCATION AND TRAINING Graduated : Technical College for technical drawing and arhitecture Kristian Kerch From 2004- to 2008 Attended “The Straight Line Persuasion “conference with Jordan Belfort, The Wolf of Wall Street in 2014 Mother tongue(s) Romanian Other language(s) English: Communication Good Write Good Read Good Communication skills Good communication skills Driving licence -