George Udoyara
Nigeria | - |-| linkedin.com/in/geoboy77
Professional Summary
Customer Support Specialist with strong experience in customer experience management,
operations supervision, and team leadership. Skilled in resolving customer concerns, ensuring data
protection compliance, and driving service excellence. Proven ability to lead teams, inspire interns,
and deliver seamless support in fast-paced industries. Passionate about enhancing digital travel
experiences and building trust with customers through responsive and professional service.
Core Competencies
- Customer Support & Case Resolution
- Travel & Hospitality Service Management
- Personal Data Protection & Compliance
- Team Leadership & Training
- Digital Communication & Engagement
- Operations Supervision
- Graphics & Video Editing
Professional Experience
Dreamport - Customer Support Representative
June 2024 - Present, Nigeria
- Provide timely and professional support to customers via calls and digital channels.
- Resolve cases efficiently, ensuring customer satisfaction and loyalty.
- Apply technical knowledge to troubleshoot and guide customers.
360 Interns Nigeria - Regional Director
Jan 2024 - Present, Port Harcourt, Rivers State
- Lead regional operations, strengthening customer relationships and service delivery.
- Mentor interns and staff to improve support standards.
- Built reputation for excellence in customer service and talent development.
Eliesther Energy Limited - Operations Supervisor
Apr 2015 - Jan 2017, Lagos
- Supervised daily operations in energy distribution.
- Ensured product quality and compliance in gas refilling and sales.
- Coordinated staff to maintain smooth service delivery.
ACE Media Source - Graphics Designer & Video Editor
Jan 2011 - Jul 2014
- Designed graphics and edited video content for clients.
- Supported branding and digital media projects.
Education
- APPIN Tech. Lab. - Networking Associate (Awaiting Certification), Data Communication & Networking (20
- Praise Foundation Computer School - Diploma, Computer Operations & Desktop Publishing (2004 - 2005
- National Professional Secondary School - High School (1999 - 2004)
Certifications
- Independent Travel Manager
- Customer Experience Training
- Personal Data Protection
- Airline Insider - Reading Itineraries
- GDS & Basic Apollo Training
Languages
- English (Native/Bilingual)
Honors & Awards
- Best Student Leader
