George Silverio

GEORGE SILVERIO CATALOG MANAGER PERSONAL PROFILE I am a Catalog Manager with extensive knowledge in optimizing listings in various e-Commerce platforms. I am also experienced in managing an entire Amazon Store using Seller and Vendor Central. CONTACT ME AT 667 Maligaya Street, Riverside 2 Cainta, Rizal 1900-- - SKILLS SUMMARY Listing Management Customer Service Email Management Admin Reports Keyword Optimization Copy Writing WORK EXPERIENCE Catalog Manager ICER Brands | Dec 2018 - July 2020 Answers all customer emails and complaints Check Product Reviews Daily and respond to bad reviews Push for new products to get listed daily Ensure that the image structure is in place for listings. Review listings for all possible discrepancies Checking marketing budget and ensure that we are not over spending Generate Product review by contacting influencers Oversee all VAs to ensure their deadlines are met Associate Account Manager Philip J Boren Inc. | Sept 2016 - Dec 2018 Managed complex projects from start to finish Collaborated with other department to put up a welldetailed listing Translated requirements into polished, high-level designs Managed inventory replenishment Coordinated with the warehouse to ensure FBA shipments arrive to AMZ WH on time Optimized listings General Assistant I Vimle Universal | Mar 2016 - Sept 2016 Maintain Social Media Accounts Upload Images on Social Media Accounts Email blast to prospect clients Monitor posts and comments from social media platforms Answer emails on client's behalf Team Leader Ibex Global Solutions | July 2012 - March 2016 Create an inspiring team environment with an open communication culture Monitor team performance and report on metrics Delegate tasks and set deadlines· Discover training needs and provide coaching Recognize high performance and reward accomplishments Oversee day-to-day operation Account Manager I Branders.com | Apr 2011 - Jun 2012 Create quotes for business partners Create an artwork according to client’s request Dial leads from own book of business Placate escalated service calls using diplomacy and tact, ensuring that clients' needs are addressed to maintain client satisfaction, retention, and ongoing business.· Upload promotional products on company’s catalog EDUCATIONAL HISTORY Saint Marys University BS Psychology |- Quirino State University Bachelor in Secondary Education |-