George Mwangi Mwawasi

George M Mwawasi ● Competent blog and SEO writer with over three years of experience in web research and content creation. ● Savvy with conversational writing, and content writing tools such as SurferSEO, Yoast SEO, Grammarly, and Hemingway Editor. Mtwapa, Kilifi County Kenya-/-- EXPERIENCE Professional Freelancer l SEO Writer April 2019 - PRESENT ● Creative and authentic blog and article writing ● Internet Research to help back up written articles with factual statistics and sources ● SEO writing ● Resume writing ● Social media content creation and account management SKILLS SEO writing Web and keyword research Google and social media analytics Social media account management Blog and article writing Delinquency Monitoring Yehu Microfinance Services Limited, Mombasa and Meru — Credit Officer Loan recommendations May 2018 - March 2019 Financial statement reviews ● Management of clients’ group meetings effectively ● Build client bases through continuous mobilization ● Prepare clients’ group meeting reports after every meeting. ● Handle customer complaints and take appropriate action to resolve them ● Market and promote organization services and products ● Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams ● Reviewed and verified income, credit reports, and employment histories for each borrower ● Adhered to banking standards and government lending guidelines for loan services ● Obtained and interpreted financial statements to assist in credit limit reviews Yehu Microfinance Services Limited, Meru — Branch Administration Officer Jan 2015 - April 2018 ● Ensure effective implementation of budgetary control activities ● To coordinate and assist in preparing annual estimates of expenditure and maintain budgetary and inventory controls ● Customer relations ​AWARDS Yehu Microfinance Services Limited End of the Year Performance Awards Best Branch Administration Officer for the Year Ending 2017 Best Branch Admin Officer 2 for the Year Ending 2016 Used Orbit R to perform credit appraisals, document verification, and loan approvals ● Risk mitigation Preparation of periodical reports and management of fixed assets ● Petty cash handling and enforcement of petty cash policy ● Review of loan requests to confirm eligibility before funding LANGUAGES English, Swahili, Taita approval ● Served customers in a friendly, efficient manner following outlined steps of service Yehu Microfinance Services Limited, Mombasa— Credit Officer Jan 2014 - Jan 2015 ● Management of clients’ group meetings effectively ● Build client bases through continuous mobilization ● Prepare clients’ group meeting reports after every meeting ● Handle customer complaints and take appropriate action to resolve them ● Market and promote organization services and products. ● Reviewed and verified income, credit reports, and employment histories for each borrower ● Used Kredits to perform credit appraisals, document verification, and loan approvals ● Obtained and interpreted financial statements to assist in credit limit reviews Merchan Contractors, Nairobi— Stores Clerk/ Supervisor Jan 2011 - Jan 2013 ● Provided quality clerical support through data entry, document management, email correspondence, and overseeing the operation of office equipment ● Examined complaints made by workers, conducted interviews and mediated disputes ● Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and adequately stocked ● Stayed current on stock management needs by diligently inspecting deliveries, replenishing shelves, and updating storage to meet current demands EDUCATION Foundation Institute of Africa, Nairobi — Diploma 2008 - 2010 BTEC Diploma in Business Administration Shimo La Tewa School, Mombasa — High School Diploma- Kenya Certificate of Secondary Education CERTIFICATES & TRAINING Effective Management and Leadership for Optimal Performance Customer Service Training Credit Management Training Advanced Google Analytics Google Digital Skills for Africa and Google Advanced Analytics Certification-Online SEO Writing Masterclass by SurferSEO SEO Copywriting Course by Small Revolution School